Jira Administrator and DevOps

3 days ago

Pune, India Michelin Full time

JIRA Administrator and DevOps

**Job Description**:

- KEY EXPECTED ACHIEVEMENTS- JIRA administration and DevOps- Participate in the study of changes/evolutions brought about by new versions of JIRA, in the choice of interesting functionalities, documentation, drafting of user guides, constitution and animation of user information sessions.
- Participate in the regular upgrade of the 4 JIRA instances (specification, planning and execution of technical operations, definition, execution and automation of tests, change management with Service Now), and their possible migration to other hosting solutions.
- Development and maintenance of Ansible playbooks to automate solution deployments and upgrades.
- Support and coach users in the use of JIRA.
- Participate in the management and resolution of incidents, in compliance with the respective SLAs of the 4 instances, using Service Now as the incident management repository.
- Participate in updating documents and knowledge bases used by the team.
- Participate in the drafting of architecture documents, technical documentation, technical repositories, best practices, presentations and training on solutions proposed by the team.
- Participate in presentations and training sessions for JIRA users, on Michelin specificities.
- Participate in the study and possible choice of tools to complement the functionalities provided by JIRA.
- Participate in the study and possible choice of tools that can replace all or part of the functionalities provided by JIRA at lower cost, integrating risk analyses and cost-benefit ratios, and aiming for solutions that are stable, high-performance, scalable, easy to use, secure, and easy to maintain and operate.
- Compliance with best practices, tools and standards of the team and other Michelin IT teams.
- Technical knowledge- Mandatory:

- JIRA administration and setting
- Ansible
- SQL
- Git
- Be a plus:

- Jenkins or GitLab CI
- Linux and Windows Operating Systems
- Maven
- Artifactory
- Splunk
- Team Life- Continuous reflection with the team on the evolution of services, best practices and standards around JIRA.
- Respect for team rules and rituals (Agile mode), and participation in ongoing reflection on its organization in order to improve its efficiency.
- Participation in the choice and assignment of topics/tasks to be covered in short-term Agile sprints, with the aim of delivering incremental functionalities at a regular rate, and regularly upgrading components and tools.

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