Customer Care Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Patio Digital Pvt Ltd Full time

**Immediate Hiring - Customer Care Executive (Kannada / Tamil / Malayalam / Telugu)**

**Project**: UMANG & DigiLocker (Under Digital India Corporation - DIC)
**Location**: Express Corporate Park, Film City, Sector 16A, Noida

**Job Type**: Full-time
**Shift Timing**: 9:00 AM - 6:00 PM
**Salary**: ₹18,000 - ₹22,000 per month

**Requirements**:

- Minimum 1 year of experience in **BPO / Call Center / Helpdesk**:

- Graduate or equivalent qualification
- Must be fluent in **any one** of the following languages**:Kannada, Tamil, Malayalam, or Telugu** (spoken)
- Basic understanding of **English** for internal communication and training

**Responsibilities**:

- Handle citizen support queries related to government platforms like **UMANG** and **DigiLocker**:

- Communicate professionally and effectively in your selected regional language
- Maintain a customer-first approach while resolving queries accurately and promptly
- Ensure proper documentation and system logging of each interaction

**Why Join Us?**
- Be part of prestigious **Digital India** government projects
- Contribute to delivering essential citizen services on a national scale
- Work in a mission-driven, collaborative, and growth-oriented environment

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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