Customer Relationship Executive
3 days ago
**Job Title**: Customer Relationship Manager(CRM)
**Job Type**: Full-time
**Job Summary**:
**Key Responsibilities**:
- **Customer Engagement & Retention**: Develop and implement strategies to improve customer loyalty and satisfaction.
- **CRM Software Management**: Oversee the use of CRM software (e.g., Salesforce, HubSpot) to manage customer data and interactions effectively.
- **Lead Management**: Track and nurture leads through the sales funnel, ensuring timely follow-ups and conversions.
- **Data Analysis & Reporting**: Analyze customer behavior, trends, and feedback to enhance service and sales strategies.
- **Collaboration**: Work closely with sales, marketing, and customer support teams to optimize customer experience.
- **Customer Support**: Address customer inquiries and complaints, ensuring smooth operations.
Pay: ₹15,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
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