Customer Service Assistant

We are a leading battery manufacturing company, committed to delivering high-quality products and excellent customer service. We are looking for a Customer Service Associate to join our Kolkata office and be the first point of contact for our customers.Key Responsibilities:Receive and manage all inquiry calls efficiently.Keep proper follow-ups using CRM...

Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.Job Types: Full-time, Permanent,...

**Domestic BPO** We are hiring for B to B E-commerce Process. **Roles and Responsibilities**: - Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied. - Be proactive and take initiatives to explore and learn about the product that we offer. - Understand standard operation procedures and delivers services that...

**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...

Domestic BPOWe are hiring for B to B E-commerce Process.Roles and Responsibilities:Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied.Be proactive and take initiatives to explore and learn about the product that we offer.Understand standard operation procedures and delivers services that is according to the...

Responsibilities for Outbound Customer Service RepresentativeMake outbound calls to assist customers, resolve inquiries, and promote products/services.Communicate effectively in English, Bengali, and Hindi to ensure a seamless customer experience.Address customer concerns, provide solutions, and escalate complex issues when needed.Identify customer needs,...

**Key Responsibilities**: - **Issue Resolution**: Resolve customer issues efficiently, ensuring customer satisfaction and retention. - **Product Knowledge**: Maintain a deep understanding of our services, including balloon decoration, canopy decoration, and event planning, to provide accurate information to customers. - **Order Management**: Assist...

**Handling clients On Call (mandatory)**: - **Understand the company’s products and services in-depth to effectively assist clients globally.**: - **Provided them with technical support (On Call & Remote Desk)**by diagnosing the Issue - Analyze client needs and provide appropriate solutions and assistance. - Address and resolve client queries...

**Job Summary**: We are looking for a detail-oriented and customer-friendly **Junior Cashier** to join our retail team. The role involves handling cash and digital transactions, assisting customers at the billing counter, and ensuring smooth checkout operations. **Key Responsibilities**: - Greet customers at the billing counter with a positive attitude. -...

**Job Title**: Customer Support Agent - Premium Chat Process **Job Type-** Work from Office **Location-**Kolkata **Employment Type**: Full-Time **Shift**: Rotational (24x7) **Salary**: ₹18,000 to ₹35,000 per month **Eligibility Criteria**: - Graduate in any discipline from a recognized institution - Minimum 1 year of experience in a **premium chat...