
Customer Support Representative
3 days ago
**Job description**
**International UK Back & Operation Customer Support**
**Company**
- Location: Greater Noida
- Designation: Back & Operation Customer Support (UK Process)
- Experience - 0- 3 years
- Qualification - Graduation /UG
- Excellent Communication Skills
**Job Description**:
**DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or VOICE EXPERIENCE**
- Answering inbound calls from customers and clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Responsible for generating sales through inbound and outbound calls.
- Inbound calls to be handled from the US, Australia, UK
- Sales and Cross Sales
- Website chats to qualify leads for Sales opportunities
- Providing solutions to customer's queries, and handling their objections effectively
- Rigorous follow-ups and managing outbound calls on business leads and leads generated from various events
- Updating information on CRM and maintaining a detailed database of all the prospective leads and their status
- Routing qualified opportunities to sales executives
- Communicate the company's brand values to ensure the highest number of conversions
- Execute strategy and process given by Sales Head
- Customer Handing
- Learning about Company's products, services, and marketing campaigns and understanding how these campaigns, products, and services align with customer needs
- Explaining all the products, services, and ongoing offers to our prospective customers
- Providing solutions to customer's queries, and handling their objections effectively
- Bachelor's degree / UG
- A genuine sales interest
- Excellent communication
- Problem solver
- Exceptional organizational skills
- Creative thinker
- Team player
Job Benefits & Perks
- Flexible to work in UK shift
- Should able to join immediately
- Must have English Fluency
- Benefits: Fixed Salary
- Process: Inbound Sales Process.
- Shift: UK Shift (12.30 PM to 10.30 PM)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
Schedule:
- Monday to Friday
- UK shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Inbound voice: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Support Representative
2 weeks ago
Faridabad, India Specscart Full timeSpecscart is one of the fastest growing online eyewear stores in the UK. A team of young professionals who are changing the eyewear industry. Specscart is a Britain-born startup which is born to bring justice to the eyewear market by making eyewear a Fast-moving fashion accessory. A startup which is born to change glasses from being just an instrument for...
-
Customer Service Representative
2 weeks ago
Faridabad, Haryana, India Vami Tech Solutions Private Limited Full timeWe are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...
-
Customer Service Representative
3 days ago
Faridabad, Haryana, India Specscart. Full time**About Specscart** Specscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce...
-
Customer Service Representative
5 days ago
Faridabad, India Business Employment Full timeUnderstanding the products and services provided by the company. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Maintaining records of...
-
Customer Support
2 weeks ago
Faridabad, Haryana, India hireeasi Full time**Customer Support Specialist responsibilities include**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Job brief** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist...
-
Customer Support Representative
2 weeks ago
Faridabad, Haryana, India Placement Hub Full time**Profile - Customer Support / Telecaller Executive/Sales Executive** **Experience - 2 years** **Salary - 18k - 20k** **Location - Sector -31,Faridabad.** **Responsibilities**: - Should be experienced in Sales. - Demonstrated experience in sales, marketing and business development activities. - Actively seek out new sales opportunities through cold...
-
Customer Service Representative
3 days ago
Faridabad, Haryana, India Specscart. Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout SpecscartSpecscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform...
-
Customer Support Executive
1 week ago
Faridabad, Haryana, India ClimsTech Full timeWe are seeking a motivated and enthusiastic individual to join our team as a Customer Support Executive (Sales). The primary responsibility of this role is to make outbound calls to potential customers, introduce them to our products/services, and persuade them to make a purchase or set up appointments for further discussion. **Responsibilities**: - Make...
-
Sales and Customer Service Representative
4 days ago
Faridabad, Haryana, India beBeeCustomer Full time ₹ 1,80,000 - ₹ 2,50,000Job DescriptionWe are seeking a skilled Sales and Customer Service Representative to make outbound calls, attend inbound customer calls, and provide support regarding orders, product inquiries, and complaints.Key Responsibilities:Make outbound calls to potential customers and explain Ayurvedic products offered by the company.Attend inbound customer calls and...
-
Professional Medical Representative
2 weeks ago
Faridabad, India 1DOC HEALTHCARE PRIVATE LIMITED Full timeA medical representative, plays a crucial role in the healthcare industry. Their primary responsibility is to meet with doctors, pharmacists, and hospitals. 1. Product Promotion: Medical representatives are responsible for promoting and educating healthcare professionals about their company's products. This involves presenting product information,...