Customer Service Representative

3 days ago


Faridabad, India Business Employment Full time

Understanding the products and services provided by the company.
- Developing training lessons with service delivery systems.
- Managing a team of Customer Support Representatives.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Monitoring the performance of individual representatives.
- Maintaining records of each phone call for future reference.
- Assisting the HR department with hiring new employees.
- Providing the new employees with training sessions for enhancing their skills.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.

Call HR:

- **7678629199**

About Company

WE ARE A RECRUITMENT COMPANY WE ACT AS A TRUE HR BUSINESS PARTNER- NO MATTER HOW CHALLENGING A HIRING SITUATIONS MAY SEEM
- Job Location- Faridabad, India- Experience (in Years)- 0 - 1- Job Type- Full Time



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