Customer Service Assistant

Position Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Chennai Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our team as...

Responsibilities - **Providing information**: Educate customers about products, services, policies, pricing, and availability - **Resolving issues**: Help customers resolve problems, including complaints and escalated issues - **Providing technical support**: Help customers who are having trouble with products, services, or online platforms - **Demonstrating...

**Job Summary** The **Assistant Customer Service Representative** supports the Customer Service Representative team in managing customer interactions, coordinating internal processes, and maintaining records. This role ensures a seamless customer experience by providing administrative and operational support to enhance the efficiency and effectiveness of...

Key ResponsibilitiesAdministrative support: Manage emails, respond to inquiries, organize calendars, schedule meetings, and send reminders.Data management: Maintain and update spreadsheets, CRMs, and internal documents.Communication: Answer phone calls/messages, draft professional emails, and handle basic client follow-ups.Research: Conduct online research...

DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. Hindi -Must Qualification - Any degree Experience - Fresher to 10 years Location - Sholinganallur, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the...

A customer support executive's job is to help customers with their questions and problems, and to ensure they have a positive experience. Their responsibilities include: - **Providing information**Giving customers accurate information about products, services, and policies - **Resolving issues**Diagnosing problems, offering solutions, and following up to...

**Responsibilities**: - Address customer inquiries, issues, and product-related questions promptly and professionally. - Ensure high customer satisfaction through effective communication and problem resolution. - Document customer interactions accurately and follow up when necessary. - Work collaboratively with team members to enhance service...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Job description-**Urgently Hiring in International voice Location-Chennai Excellent comm skills in English Minimum six months documented experience mandatory in bpo Grad / Under Grad Sal - upto 24k ctc Customer Retention - Voice **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service & Operations **Employment Type**:Full Time,...

Negotiate with the clients for the rate contract, other quotations - Maintain AMC Enquiry records follow-up till the order is executed - Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers - Coordinate provide input to HO AMC team for Invoice - Closing of all AMC order by internal co-ordination /follow up...