Customer Service Assistant

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

**Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

**Customer Support/Virtual Assistant - Financial Services** **Experience**: 2- 3 Yrs. **Qualification**: **Salary**: 3-6 LPA **Gender**: Female - **US VOICE PROCESS EXPERIENCE IS MANDATORY**: - **Experience as a Virtual Assistant in financial services is a must**: - A Virtual Assistant is responsible for providing administrative support to clients...

Handling Inquiries: Responding promptly to customer questions and requests via various channels such as phone, email, live chat, and in-person interactions.Problem Resolution: Acknowledging, troubleshooting, and resolving customer complaints and issues in a professional and empathetic manner, escalating complex problems to relevant departments when...

_**We are hiring **_ - **Post: Customer Service Assistant**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - Managing incoming calls and customer service inquiries. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding...

Job TitleCustomer Service Associate (CSA)Location:Thoraipakkam, Kolathur, Mogappair, Ambattur, Selaiyur, Adambakkam and Ashok Nagar.Job PurposeServe as the first point of contact for customers (in-store, phone, app, email)Deliver excellent customer service by addressing customer queries, processing orders/payments, resolving complaints, and ensuring customer...

The Opportunity Avantor is looking for a Customer Service Assistant for the UK Admin team It s an intermediate-level position The associate is responsible for answering routine questions and issues from external or internal customers Frequently escalates more complex customer complaints or issues to more senior customer service representatives What we re...

Rejoindre CMA CGM c’est dire oui à une expérience qui a du sens, celle ou vous serez épanouis et acteurs de votre carrière professionnelle, c’est évoluer dans un environnement qui favorise le développement des collaborateurs et révèle leurs potentiels, un environnement basé sur la confiance et l’intelligence collective pour construire...