Customer Service Assistant

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

**Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...

**Job Summary** The **Assistant Customer Service Representative** supports the Customer Service Representative team in managing customer interactions, coordinating internal processes, and maintaining records. This role ensures a seamless customer experience by providing administrative and operational support to enhance the efficiency and effectiveness of...

_**We are hiring **_ - **Post: Customer Service Assistant**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - Managing incoming calls and customer service inquiries. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding...

Job Title: Front Office Coordinator">Job Summary:","We are seeking a highly organized and detail-oriented Front Office Coordinator to support our team in delivering exceptional services. As a key member of our operations team, you will be responsible for managing administrative tasks, coordinating office operations, and providing excellent customer...

Job Title : Operations Executive Company Overview: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. Job Summary: As a Operations Executive, you will be a vital member of...

**Customer Service & Logistics Administrator** **Location**:Chennai, India **Required Language**:English **Employment Type**:Full-Time **Seniority Level: Associate** **Travel Mode**: Moderate **About Us**: Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment,...

**Product knowledge**: Keeping up with products and promotions, and explaining them to customers - **Order processing**: Processing orders and resolving issues - **Data entry**: Entering and retrieving data to support customer service initiatives - **Customer feedback**: Collecting feedback and responding to reviews - **Content creation**: Creating helpful...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...