Customer Service Assistant

Customer Service Representative provides a company’s customers with the service they require. Their duties include receiving inbound calls, responding to complaints and selling a company’s products or services. Customer Service Assistant duties and responsibilities The duties a performs vary depending on their position and work environment. A Customer...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

**Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...

Handling Inquiries: Responding promptly to customer questions and requests via various channels such as phone, email, live chat, and in-person interactions.Problem Resolution: Acknowledging, troubleshooting, and resolving customer complaints and issues in a professional and empathetic manner, escalating complex problems to relevant departments when...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

Job TitleCustomer Service Associate (CSA)Location:Thoraipakkam, Kolathur, Mogappair, Ambattur, Selaiyur, Adambakkam and Ashok Nagar.Job PurposeServe as the first point of contact for customers (in-store, phone, app, email)Deliver excellent customer service by addressing customer queries, processing orders/payments, resolving complaints, and ensuring customer...

entative (CSR) is the primary point of contact for customers who have questions or issues with a company's products or services. They may also process orders, payments, and returns. Responsibilities - Answering phone calls - Addressing customer questions - Processing orders, payments, and returns - Identifying and assessing customer needs - Providing...

**Roles & Responsibilities** **Desired Skills** - Responsible for handling calls and chat and providing customer support, - Identify and relate with various customer needs and scenarios, - Conduct issue identification and problem-solving meeting customer needs and satisfaction, - Provide customers with cutting-edge service in a friendly, confident, and...

**Urgent Hiring: Female Client Coordinator for Govt. Project** We are looking for dynamic and professional **Female Client Coordinators** to join our team for an esteemed **Government Project**. **Position**: Customer Service Assistant **Location**: Mugalivakkam, near porur **Employment Type**: Full-time **Freshers are welcome** **Qualification**: Any...