Customer Support

**Job Title**: Customer Support Executive **Location**: Mumbai **Salary**: ₹30,000 - ₹40,000 per month **Experience**: 2 - 5 years in customer support or related roles **Education**: Bachelor’s Degree **Gender**: Female **Job Overview**: **Key Responsibilities**: - Resolve customer issues within defined SLAs and ensure customer satisfaction. -...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

**Position**: Customer Support Executive (Female) **Location**: Mumbai **Salary Range**: ₹35,000 - ₹40,000 per month **Experience Required**: 2-3 years **Qualification**: Bachelor’s Degree in any discipline **Employment Type**: Full-time **Gender**: Female **Job Summary**: **Key Responsibilities**: - Provide accurate information about products,...

**Position**: Customer Support Executive **Location**: Matunga, Mumbai **Qualification**: B.Com (Bachelor of Commerce) **Salary Range**: ₹30,000 to ₹40,000 per month **Gender Preference**: Female **Joining Date**: From 2nd January (02-01) **Responsibilities**: - Provide accurate, valid, and complete information to customers. - Maintain strong...

We have requirement for Banking Process Roles and Responsibilities Handle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner. Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction. Maintain accurate records of all interactions with customers using CRM software....

**Responsibilities**: - To give directions to team members to follow through customer inquiries to make sure they are rightfully attended to on time. - The ability to strategically change direction or approach if needed to ensure customer satisfaction. - To be able to give detailed feedback of each team member to management to improve our quality of...

Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening) The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive calls Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality norms Handle dental...

**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

**Responsibilities**: Inbound Calls: - Answer incoming customer calls promptly and professionally. - Listen to customer inquiries, concerns, and issues attentively. - Provide accurate information, assistance, and resolutions to customers' questions and problems. - Document call details and follow-up actions accurately in the system. Outbound Calls: - Make...

Company Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...