Customer Support

Key Responsibilities:Handle inbound calls/emails/chats to address customer queries, requests, and complaints in a professional manner.Make outbound follow-up calls for unresolved issues, service confirmation, or customer satisfaction surveys.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update...

Team Lead – Customer Support (Voylla)Profile Overview:As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand...

Possessing excellent product knowledge to enhance customer support. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. Handling customer concerns and complaints in a timely manner. Keeping a proper record of the customers. Providing the best possible solution to the queries of...

About COSA NOSTRAA:COSA NOSTRAA is a luxury men's accessories brand known for its craftsmanship, sophistication, and attention to detail. Our clientele expects nothing short of excellence — in both our products and our service experience.Role Overview:We're looking for aCustomer Care Executivewho will be the voice of COSA NOSTRAA — handling all customer...

Company DescriptionWe suggest you enter details hereRole DescriptionThis is an internship role for a Customer Support Executive located on-site in Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and enhancing the overall customer service...

Job Description Customer support manager leads a team of customer support specialists/Executives to ensure that candidates receive assistance with the technical aspects of our service. Customer support managers ultimately seek to maximize Candidate registrations, thereby improving the profitability of the company for which they work. Job...

Job Description We are seeking a motivated Customer Support Associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their inquiries and issues are addressed promptly and effectively. Responsibilities - Respond to customer inquiries via phone, email, and chat...

Job description Guide customers in buying fabrics in a consultative manner. Existing Order Status Return and cancellation status, Respective refund Payment and fulfillment status Respond to fabric and order related queries on social media and Whatsapp Manage related processes on CRM and Store Management Software Coordination with Cross-Functional Teams as...

Company DescriptionPink Adrak is a growing QSR and casual dining brand focused on delivering exceptional guest experiences through vibrant outlets, quality food, and a strong service culture.Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Jaipur or Gurgaon. The Customer Support Executive will be responsible for...

Company Description, founded in 2022, is a creative digital agency committed to transforming brands through innovation and expertise. We specialize in delivering impactful digital experiences by building engaging narratives and connecting with the right audiences. Our mission is to elevate digital presence and drive growth with creativity at the core. At ,...