Customer Support Executive

4 days ago


Noida Uttar Pradesh, India Cevious Technologies Full time

**Key Responsibilities**:

- Raise support tickets based on client issues and follow up until resolution.
- Assign tasks to the respective team members or departments.
- Make regular feedback or follow-up calls to clients regarding their issues.
- Maintain proper records of support requests and resolutions.
- Ensure timely updates to clients regarding the status of their issues.
- Coordinate internally with different departments to ensure smooth handling of tasks.
- Maintain reports and logs in Excel or Google Sheets.
- Identify repeated issues and escalate them to senior management.
- Ensure high client satisfaction through prompt and clear communication.
- Support the team in managing SLAs and service timelines.

**Requirements**:

- Minimum 1 year of experience in support, coordination, or operations role.
- Good communication skills (verbal & written).
- Basic knowledge of Microsoft Excel or Google Sheets.
- Ability to multitask and prioritize tasks efficiently.
- Strong organizational and follow-up skills.
- Customer-oriented attitude with problem-solving ability.

**Preferred Skills**:

- Experience with ticketing systems
- Knowledge of service workflows and basic reporting
- Experience in client handling or support coordination

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8800841869



  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...


  • Noida, Uttar Pradesh, India Visacent & V Support Full time

    Fill online forms through our internal web system (copy & paste format). - Verify documents submitted by clients. - Maintain records and ensure error-free data entry. **Requirements**: - Good English understanding (reading & writing). - Ability to manage both Day & Night shifts. - Strong attention to detail and ability to follow processes. - Basic computer...


  • Noida, Uttar Pradesh, India Gigabyte Technology Full time

    **Position**: Customer Support Executive (International BPO)**Experience Required**: - **6 months to 1 year** of **International BPO** experience (mandatory) **Key Requirement**: - **Excellent verbal and written communication skills** - crystal clear, confident, and globally understandable. **Your Role** As a **Customer Support Executive**, you’ll be...


  • Noida, Uttar Pradesh, India Rapsys Technologies Full time

    **Job Summary**: - We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels. **Key Responsibilities**: - Resolve issues efficiently and...


  • Noida, Uttar Pradesh, India MyOperator Full time

    **Customer Support Executive** **Location**: Sector 2, Noida **Experience**: 1-2 Years in Software/IT/Internet Support **Key Responsibilities**: - Develop expertise in company products and services to provide accurate support. - Ensure high **First Contact Resolution (FCR)** for chats and calls. - Manage tickets professionally with clear and concise...


  • Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...


  • Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **Job Title**: Customer Support Executive **Location**: 58, Noida, Uttar Pradesh 201301 **Experience**: Minimum 1 year in customer support **Job Summary**: We are looking for a proactive and customer-focused individual with 1+ year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and...


  • Noida, Uttar Pradesh, India Startek Full time

    Hiring: Customer Support Executive Company: Startek Process: Chat Support Work Location: Noida Mode: Work from Office **Requirements**: Graduation is mandatory. Cabs provided in odd hours 10pm-6am **Salary**: ₹24,500 CTC - ₹30,000 CTC Rounds: HR Versant OPS Client Location: Noida Note: Work From Office Only Schedule: - Day...


  • Noida, Uttar Pradesh, India TheraYog Full time

    Designation: Customer Support Executive Location: Noida **The key expectations of the role**: - Respond promptly to customer inquiries via chat and call, providing accurate information and assistance related to our products and services. - Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and...


  • Noida, Uttar Pradesh, India Alliance Web Solutions Pvt Ltd Full time

    Company Name**:Alliance Web Solution Pvt. Ltd** **Contact Number: 9999508919 / 8810328825** Experience: 0 - 1 year Address: Alliance Tower, 112, B Block Rd, Sector 64, Noida, Uttar Pradesh 201301 Job Title / Designation**:Customer Support Executive** **Responsibilities**: - Follow up with customers to ensure issues are resolved. - Invoice Generation:...