HRbp

**Gainsight** is the leader in customer success and product experience software. The Gainsight Customer Cloud offers everything your business needs to retain customers and drive growth in the age of the customer. As the first cloud of its kind, Gainsight brings together the required technologies to deliver a superior post-sale experience, ensuring customers easily adopt products they've purchased and achieve their desired business outcomes in partnership with their vendor. Gainsight joined the Vista Equity Partners portfolio in 2020.

Leading companies such as LinkedIn, Adobe, Tableau, Splunk, and Box choose Gainsight culminating in our recognition as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight's CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America and EY's Entrepreneur of The Year. The company has offices in California, Phoenix, St. Louis, London, and India. Gainsight is a remote-friendly workplace. Gainsight was recognized as one of the Best Work-From-Home companies in 2021 ( US) and among best mid-sized companies in India. (GPTW)

**About The Role**

The HR Business Partner (HRBP) position is responsible for providing support to teammates and aligning HR initiatives with business objectives in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's objectives.

**What You'll Do Here**
- Conducts regular check-ins with teammates in their respective business units.
- Consults with line management, providing HR guidance when appropriate.
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
- Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
- Provides performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provides HR policy guidance and interpretation.
- Liaises with the HR shared services and talent acquisition functions to ensure business people needs are met.
- Identifies training needs for business units and individual executive coaching needs, Liaises with the LnD function to ensure training objectives are met.
- Performs other related duties as assigned.

**What We're Looking For**
- Minimum of 8 years of experience resolving complex employee relations issues in IT based organizations.
- Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and labour relations, diversity, performance management, and statutory compliances.
- Excellent communication skills - Must possess excellent oral and written English language skills.
- Excellent HR management/consultant skills
- Excellent analytical, problem solving and presentation skills
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Excellent time management skills with a proven ability to meet deadlines.

**_Why You'll Love It Here_**
- **_Our Attitude:_**_ We've created a new industry from scratch, and we're on the fast track_
- **_Our Leadership:_**_ We offer the leading tech solution for driving Customer Success._
- **_Our ROI:_**_ Reduce customer churn, increase up-sell, and improve customer satisfaction._
- **_Our Clients:_**_ Big companies like Box, Adobe, Marketo, and many others._
- **_Our Team:_**_ Our team is composed of innovative Customer Success thought leaders and experts in their field from various industries_
- **_Our Values:_**_ They are unique - Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends_
- **_Our Office:_**_ If you showed up one day, you might find anything from karaoke performances to mini-golf championships._
- **_Our Impact_**_: In addition to helping companies grow, we've committed to $100 million in wage expansion for underrepresented groups over the next few years._

At Gainsight, our mission is to be living proof you can win in business while being human first. Your job should never be a barrier to your happiness—it should be an avenue to achieve it. At Gainsight, we're passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.

**_ Here are our 5 cor