Customer Support Executive

1 week ago

Mohali Punjab, India Millions Kart Private Limited Full time

What we can do for you:
At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.

What you can expect from us?

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

**Responsibilities**:
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- **Skills**:

- **1. Graduation in relevant field.**:

- **2. Excellent interpersonal and written and oral communication skills.**

**3.Knowledge of CRM systems.4. Must have basic knowledge of MsExcel or Ms Word5. Quick Learner & having catchning skills.6.Knowledge of mediation and conflict resolution techniques is preferable**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- Can you join the office quickly?
- Can you commute daily to Mohali

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Care Executive

    2 days ago

    Jalandhar, Punjab, India Female Customer Care Executive Full time

    **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Shopyvilla Developer Full time

    **Location: Sector 74 Mohali (Punjab)** Shifts: Rotational night shifts QUALIFICATION: GRADUTATE AND 12TH PASS EXCELLENT ENGLISH COMMUNICATION IS MUST FOR THIS JOB **Responsibilities**: International customer support executive will be providing exceptional customer support experience to the customers over the phone. Previous experience in a customer...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    **ROLES AND RESPONSIBILITIES**: Addressing consumer problems and suggesting an efficient solution with empathy and professionalism. If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer. The executives should follow a personalized way of communicating that will help the consumers...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Teleperformance Full time

    Teleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...

  • Customer Support Executive

    4 days ago

    Mohali, Punjab, India Novagems PVT LTD Full time

    **Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Novagems PVT LTD Full time

    **Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...

  • Customer Support Executive

    6 days ago

    Mohali, Punjab, India Zouma Full time

    **Job Title: Customer Support Executive - Voice Role Location**: United Kingdom **Position** **Overview**: **Key** **Responsibilities**: - Provide exceptional customer service through inbound and outbound calls. - Address customer inquiries, troubleshoot issues, and offer solutions effectively. - Maintain a call volume of up to **80 calls per day**,...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Zouma Creative Studio Pvt. Ltd. Full time

    **Job Summary**: As a Customer Support Executive, you will be the first point of contact for our UK-based customers. Your role is to ensure a seamless and positive customer experience by addressing inquiries, resolving issues, and providing accurate information. You will work closely with other departments to ensure customer satisfaction and contribute to...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Blackbird Worldwide New York Full time

    **Immediate Opening: Customer Support Executive (Mohali Location)** **Key Responsibilities**: - Deliver excellent customer service by responding to queries, complaints, and feedback in a prompt and professional manner. - Resolve customer issues, ensuring satisfaction by providing accurate and timely information. - Maintain accurate records of customer...