Telecaller Executive

5 days ago


Noida Sector Noida Uttar Pradesh, India KSBM INFOTECH Full time

**Job description**

**Position**: Telecaller
**Location**: Noida, Sector 63
**Company**: KSBM Infotech Pvt Ltd

**Key Responsibilities**:

- Make outbound calls to potential clients to promote our IT products and services.
- Answer incoming calls from customers regarding inquiries, services, and complaints.
- Provide detailed information about our services, packages, and offers.
- Maintain a database of customer contacts and update information as needed.
- Follow up on leads and potential business opportunities.
- Achieve daily/weekly/monthly call and lead generation targets.
- Handle customer queries and resolve issues in a professional manner.
- Maintain accurate records of interactions with clients and provide reports to the management team.

**Requirements**:

- **Experience: Fresher or** Minimum 6 months to 1 year of experience in telecalling, customer support, or a similar role.
- Strong communication and interpersonal skills.
- Ability to handle customer objections and provide satisfactory solutions.
- Good organizational and time management skills.
- Basic knowledge of IT services is preferred.
- Proficiency in English and Hindi.

**NOTE: ONLY FEMALE CANDIDATES ARE CONSIDERED**

**Why Join Us?**
- Opportunity to work in a dynamic and growing IT company.
- Competitive salary and performance-based incentives.
- Friendly and supportive work environment.
- Opportunities for career growth and development.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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