Telecaller

4 days ago

Noida Sector Noida Uttar Pradesh, India Little Leaders Play School Full time

LITTLE LEADERS SCHOOL

Job Title: Telecaller (Female) - Franchise Sales

Location: Noida Sector 63

Department: Business Development / Franchise Sales

Reporting To: Franchise Manager / Business Development Head

Employment Type: Full-Time

**Job Summary**:
**Key Responsibilities**:
1. Lead Calling & Follow-ups

○ Contact potential franchise leads through inbound & outbound calls.

○ Explain the franchise model, benefits, and investment details.

○ Maintain a professional and engaging tone to build a positive relationship.

○ Address queries, objections, and concerns effectively.

○ Follow up regularly to nurture leads and convert them into franchise prospects.

2. Database Management & Reporting

○ Maintain and update the CRM/Google Sheets with details of all interactions.

○ Track and analyze lead conversion rates and report to the Franchise Manager.

○ Ensure timely follow-ups on warm leads to maximize conversions.

3. Coordination & Support

○ Schedule meetings and calls between potential franchise partners and the senior management team.

○ Assist in organizing franchise webinars, presentations, and discussions.

○ Provide accurate information about the franchise investment, infrastructure, and operational requirements.

4. Market Research & Competitor Analysis

○ Understand the preschool & school franchise market trends.

○ Gather feedback from prospective franchise partners and report insights to the team.

**Key Skills & Competencies**:

- Excellent Communication: Strong verbal communication in English & Hindi/local language (additional languages are a plus).
- Persuasive & Confident: Ability to convince and build interest among franchise prospects.
- Customer Relationship Management: Build and maintain good relations with potential franchisees.
- Result-oriented: Focused on achieving targets and lead conversion.
- Organizational Skills: Ability to multitask, prioritize calls, and maintain follow-ups.

**Qualification & Experience**:

- Education: Minimum Graduate (Any Field) - BBA/MBA (Marketing) preferred.
- Experience: 1-3 years of experience in telecalling, sales, or customer service (preferably in the education/franchise sector).
- Age Preference: 22-35 years.

**Compensation & Benefits**:

- Salary: Competitive (as per industry standards) + Incentives based on franchise closures.
- Working Hours: 10:00 AM - 6:00 PM (Monday-Saturday)
- Career Growth: Opportunity to move into Business Development or Franchise Manager roles.

**Why Join Us?**
- Be part of a growing school chain with national expansion.
- Work in a professional and supportive environment.
- Attractive incentives based on lead conversions.
- Opportunities for growth in business development roles.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 06/10/2025

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