Australian Call Centre Representative

3 days ago

Chennai Tamil Nadu, India Branding Hub Full time

We are a growing company seeking a dedicated and experienced Call Centre Representative to join our team. If you have at least two years of experience handling Australian clients and are looking for an opportunity to learn and grow within a supportive environment, this role is perfect for you This position offers significant potential for skill development, including communication, customer service, and problem-solving abilities. You’ll play a key role in assisting our Australian clients, ensuring they receive the best experience with our services.

**Responsibilities**:

- Provide excellent customer service and handle inquiries from Australian clients
- Resolve customer issues and complaints with patience and empathy
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve service quality and client satisfaction
- Stay updated on product knowledge to assist clients effectively
- Offer suggestions to enhance customer service processes

**Requirements**:

- Minimum of 2 years of experience in a call center or customer support role, specifically handling Australian clients
- Strong communication skills, both verbal and written
- Familiarity with Australian customer expectations and service standards
- Ability to manage multiple tasks and prioritize effectively
- A positive attitude with a desire to learn and grow professionally
- Proficiency in using CRM software or similar customer management tools is preferred

**What You Will Learn**:

- In-depth knowledge of customer service processes in a growing business environment
- Skills to enhance client relationship management and service quality
- Strategies to improve communication and conflict resolution with clients
- Exposure to a range of customer service tools and technologies

Pay: From ₹22,000.00 per month

Supplemental Pay:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Australian English (required)

Work Location: In person

**Speak with the employer**
+91 8248726946

  • Call Centre Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Qube Cinema Full time

    **Job Title**: Call Centre Representative / Customer Support Executive **Location**: Chennai **Job Type**: Full-Time **Roles & Responsibilities**: - Handle a high volume of inbound calls efficiently and professionally. - Follow call centre scripts and guidelines while addressing customer queries. - Identify customer needs, research issues, and provide...

  • Call Centre Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Qube Cinema Full time

    Job Title Call Centre Representative Customer Support Executive Location Chennai Job Type Full-Time Experience Fresher or Experienced Candidates The Customer Support Executive will be responsible for assisting customers with their queries and resolving issues related to our products and services The role involves providing end-to-end support to ensure...

  • Incharge - Call Centre

    2 weeks ago

    Erode, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Duties and Responsibilities** - Supervise the daily call Centre operations, guide the team to success and promote a cohesive team. - Maximize the productivity of resources by conducting effective resources planning. - Guide representatives through difficult call or issues. - Collect and analyze the call centre data basis with other departments, gathering...

  • International Call Center Executive

    5 days ago

    Park Town, Chennai, Tamil Nadu, India Branding Hub Full time

    **Position Opening**: International Call Centre Executive We are actively seeking a qualified individual to join our team as a Call Centre Executive with fluent English and International call Centre experience and Australian process, responsible for managing both inbound and outbound calls aligned with Australian timing 3:30 AM IST. The role encompasses a...

  • Call Centre Agent

    7 days ago

    Velachery, Chennai, Tamil Nadu, India True Talents Consulting Pvt Ltd Full time

    **Role**:Call Centre Agent **Experience**:Fresher **Salary**:15k Per month **Contact no**:9566748573 At Agno Intel, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound...

  • Call Centre Associate

    2 days ago

    Chennai, Tamil Nadu, India Sollu Full time

    Call Centre Executive **Requirements**: 1. Good languague skills (English and Tamil) 2. Graduate degree Role: 1. Answer calls for the organization 2. Details and Appointments to be entered into the system 3. Training will be provided Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental Pay: - Yearly bonus **Education**: -...

  • Call Centre Agent

    5 days ago

    Kattupakkam, Chennai, Tamil Nadu, India Sathya Agencies Full time

    Responsibilities - Manage inbound calls in a timely manner - Respond to customer queries related to products, services. - Maintaining accurate records of customer interactions Keep records of all conversations in our call centre database in a comprehensible way - Achieve performance metrics, such as call resolution time or customer satisfaction ratings -...

  • Survey Operations

    7 days ago

    Chennai, Tamil Nadu, India Pepup HR Full time

    **PEPUP HR CONSULTING PVT LTD** **Job Profile: Survey Operations (Call Centre)** **Job Type**: Full Time (WFO) Location: Chennai, Tamil Nadu Joining: Immediate (within 7 days of selection) **ABOUT JOB**: - As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a...

  • Calls Representative

    2 days ago

    West Mambalam, Chennai, Tamil Nadu, India KSA Educational Services Private Limited Full time

    **About KS Academy**: At **KS Academy**, we are committed to delivering excellent service and support to our students and customers. We believe that every call is a chance to make a difference. If you're someone who enjoys helping others and has good communication skills, we’d love to have you on our team! **About the Job**: We’re hiring **Call...

  • Call Centre Executive

    2 weeks ago

    Chennai, India FRQ BRO Private Limited (OPPO-Tamilnadu) Full time

    JOB DESCRIPTION Position:Call Centre Executive - Retail Industry Company:FRQ BRO Private Limited (OPPO ) Location:Coimbatore Experience:0–1 year (Freshers can apply) Both : Male and female can apply salary : 17000 Monthly Office Timing : 10.00 AM TO 6.30 PMCompany Benefits : PF, ESIC, GPA, Training with pay, Brith day gifts, Demo offers, Diwali Bonus,...