Incharge - Call Centre

1 day ago


Erode Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

**Duties and Responsibilities**
- Supervise the daily call Centre operations, guide the team to success and promote a cohesive team.
- Maximize the productivity of resources by conducting effective resources planning.
- Guide representatives through difficult call or issues.
- Collect and analyze the call centre data basis with other departments, gathering information and resolve the issues.
- Lead, support, motivate branch staffs and ensure the atmosphere is positive & vibrant.
- Recruit and provide adequate training for all new joiners.
- Continuous monitoring of branch performance and ensure all business results.
- Implementing and monitoring compliance of the SOP for the call Centre.
- Ability to handling Multi Tasks & meet deadlines in fast phase and changing the environment.

**Qualifications and Requirements**
- Any degree
- Good Experience for about 05 to 08 years.
- Excellent interpersonal and communication skills.
- Strong analytical & problem solving skills.
- Knowledge in using MS Office & Google Documents
- Excellent in planning, organizing and time management skills

Pay: From ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift



  • Chennai, Tamil Nadu, India Prashanth Fertility Research Centre - Chetpet Full time

    We have urgent opening for call centre executive who can give customer support and counselling services on call to our clients at Prashanth Fertility Research Centre - Chennai. As a Call Center Executive with Counselling at our healthcare center, you will play a pivotal role in providing empathetic support, guidance, and counselling to patients seeking...


  • Madurai, Tamil Nadu, India Workontrix Full time

    Leading diagnostics centre looking for **Lab Incharge/Manager **in **Madurai** location! **Qualification**:DMLT/B.Sc MLT **Experience**:Min.10 years - 12 years of exp as Centre Manager/Lab Manager/Lab incharge or similar role in diagnostics industry and familiar with day-to-day functioning of centre. **Salary**:Upto **INR 30000/Month + Free Accommodation...

  • Electrical Incharge

    7 days ago


    Erode, Tamil Nadu, India Y K groups Full time

    looking for **electrical incharge** qualification-ITI/ DIPLOMA experience-0 to 5 years salary-13k to 20k location-pallipalayam,erode **male preferred** **rotational shift** more details pls call us-**8072331760,9894491760** **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick...


  • tamil nadu, India FRQ BRO Private Limited (OPPO-Tamilnadu) Full time

    JOB DESCRIPTIONPosition: Call Centre Executive - Retail Industry Company: FRQ BRO Private Limited (OPPO) Location: Coimbatore Experience: 0–1 year (Freshers can apply) Both: Male and female can apply salary: 17000 Monthly Office Timing: 10.00 AM TO 6.30 PMCompany Benefits: PF, ESIC, GPA, Training with pay, Brith day gifts, Demo offers, Diwali Bonus, yearly...


  • Egmore, Chennai, Tamil Nadu, India IM Diagnostics Full time

    We require a Home Collection Incharge in Health Centre at Egmore, Chennai. Job Description: Having experience to handling team having working in Laboratory Two wheeler is mandatory Qualification : Any Experience : 3 - 6 years CTC : 15,000 to 22,000 Per Month (Negotiable) with petrol allowance Job Type : Full Time Gender : Male **Salary**:...

  • pharmacy incharge

    7 days ago


    Madipakkam, Chennai, Tamil Nadu, India Dr. Aravind's IVF Fertility & Pregnancy Centre Full time ₹ 14,00,000 - ₹ 28,00,000 per year

    Job Title: Pharmacy InchargeLocation: Dr. Aravind's IVF Fertility & Pregnancy CentreJob Type: Full-timeJob Summary:The Pharmacy Incharge will be responsible for overseeing the daily operations of the pharmacy, ensuring accurate dispensing of medicines, maintaining stock levels, managing staff, and adhering to hospital and regulatory guidelines. The role...

  • Call Centre Agent

    2 weeks ago


    Kattupakkam, Chennai, Tamil Nadu, India Sathya Agencies Full time

    Responsibilities - Manage inbound calls in a timely manner - Respond to customer queries related to products, services. - Maintaining accurate records of customer interactions Keep records of all conversations in our call centre database in a comprehensible way - Achieve performance metrics, such as call resolution time or customer satisfaction ratings -...

  • Call Centre Trainer

    2 weeks ago


    Mogappair, Chennai, Tamil Nadu, India ALLSET BUSINESS SOLUTIONS Full time

    Need Institute background experience - Training new and experienced call centre agents - Creating and testing scripts for new projects - Managing the training budget - Supporting employees to keep productivity up - Developing procedures - Offering technical support - Monitoring issues - Creating a training plan or developing a guide or manuals contact...

  • Production Incharge

    2 weeks ago


    Royapettah, Chennai, Tamil Nadu, India VMM TALENTCORP Full time

    Greetings from VMM TALENTCORP!! We are hiring a Production Incharge for one of our reputed clients located in Chennai Call Us to Fix your Interview Schedule; If you couldn't reach us send your updated resume in whatsapp (MAHESH - + 91 8939 191951 ) **Job Description: Mechanical Production Incharge** **Roles and Responsibilities: Production Incharge** -...

  • Call Centre Executive

    2 weeks ago


    Gopalapuram, Chennai, Tamil Nadu, India Dr Mohan's Diabetes Specialties Centre - Madurai Full time ₹ 2,00,000 - ₹ 3,50,000 per year

    Job description:Job descriptionFixing appointments and enquiry visit conversionTelephone etiquette with call quality adherenceFirst Call Resolution (FCR) of enquiry callsAverage wait time of patients during the call (Call holding)Call transfer rateCustomer call frequencyEnsure all the calls are answered properly without getting missed outQuality parameters...