Call Centre Agent

Responsibilities - Manage inbound calls in a timely manner - Respond to customer queries related to products, services. - Maintaining accurate records of customer interactions Keep records of all conversations in our call centre database in a comprehensible way - Achieve performance metrics, such as call resolution time or customer satisfaction ratings -...

Hi job seekers Profile: - Customer Support Executive Location: - Chennai Qualification: - Fresher/Experienced/Graduate/Undergraduate can apply Shifts: - Day Shifts Working days: - 6 days working with 1 rotational off **Salary**: - 2.2 LPA - 2.6LPA Job Description : Call Center Agent (Inbound Process - No Sales) Attend And Solve Customer...

**PEPUP HR CONSULTING PVT LTD** **Job Profile: Survey Operations (Call Centre)** **Job Type**: Full Time (WFO) Location: Chennai, Tamil Nadu Joining: Immediate (within 7 days of selection) **ABOUT JOB**: - As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a...

Need Institute background experience - Training new and experienced call centre agents - Creating and testing scripts for new projects - Managing the training budget - Supporting employees to keep productivity up - Developing procedures - Offering technical support - Monitoring issues - Creating a training plan or developing a guide or manuals contact...

Hi job seekers Greetings of the day!!!! Work from office Profile: - Customer Support Executive Location: - Chennai Qualification: - Fresher/Experienced/Graduate/Undergraduate can apply Shifts: - Rotational shifts Working days: - 6 days working with 1 rotational off **Salary**: - 2.2 LPA - 2.6 LPA Job Description : Customer Care Process Manage...

This is a chain of Ayurveda Centres located at chennai in 5 different locations. Certified Ayurveda Therapist is required Knowledge in Panchakarma Work duration 8-9hrs We arrange inhouse accomadation & food. We offer incentives for good performing and long standing therapists. **Job Types**: Full-time, Fresher, Internship Contract length: 12...

Job description:Job descriptionFixing appointments and enquiry visit conversionTelephone etiquette with call quality adherenceFirst Call Resolution (FCR) of enquiry callsAverage wait time of patients during the call (Call holding)Call transfer rateCustomer call frequencyEnsure all the calls are answered properly without getting missed outQuality parameters...

**Job Title**:Contact Centre Supervisor - IT & Industry Aligned Services** **Location: Chennai** **Position Type: Fulltime** **Experience: 8 - 12 Years** **Skillsets Required: Call Center Tools, Ticketing Platform, Contact Centre.** **Responsibilities**: The Contact Center Supervisor is responsible for leading day-to-day voice and non-voice support...

We are a growing company seeking a dedicated and experienced Call Centre Representative to join our team. If you have at least two years of experience handling Australian clients and are looking for an opportunity to learn and grow within a supportive environment, this role is perfect for you! This position offers significant potential for skill development,...

Designation**:Quality Analyst - Call Centre Voice Tamil** Location: Coimbatore CTC: Rs.**18,000** (Per Month) Eligibility**:1+ years of experience in Call Center Voice process QA Role.** No. of Vacancies: 1 **Responsibilities**: - Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support...