Call Centre Agent

2 days ago


Kattupakkam Chennai Tamil Nadu, India Sathya Agencies Full time

Responsibilities
- Manage inbound calls in a timely manner
- Respond to customer queries related to products, services.
- Maintaining accurate records of customer interactions Keep records of all conversations in our call centre database in a comprehensible way
- Achieve performance metrics, such as call resolution time or customer satisfaction ratings
- Build sustainable relationships with the client and engage customers by taking the extra mile.

Skills Required:

- Communication: Strong spoken language skills, particularly in English, Tamil and Telugu Preferable
- Listening Skills: The ability to listen attentively and understand customer Requirement.
- Basic Computer Skills: Familiarity with call center software and data entry for maintaining customer records.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person


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