Call Centre Executive
24 hours ago
JOB DESCRIPTIONPosition: Call Centre Executive - Retail Industry Company: FRQ BRO Private Limited (OPPO) Location: Coimbatore Experience: 0–1 year (Freshers can apply) Both: Male and female can apply salary: 17000 Monthly Office Timing: 10.00 AM TO 6.30 PMCompany Benefits: PF, ESIC, GPA, Training with pay, Brith day gifts, Demo offers, Diwali Bonus, yearly twice Salary hikes opportunities.About the Role:We are seeking a detail-oriented and analytical Call Centre Executive to join our team at FRQ BRO Private Limited (OPPO), Coimbatore. The ideal candidate will be responsible for handling inbound and outbound calls, preparing and analysing call reports, and maintaining customer data to support effective business decision-making in the retail industry.Key Responsibilities:Handle incoming and outgoing customer calls in a professional and courteous manner.Create and implement customer care protocols to improve service quality.Build and maintain sustainable customer relationships through effective communication and problem-solving.Escalate customer issues to the appropriate departments for timely resolution.Prepare and analyse call and customer service reports to support business operations.Ensure accuracy and attention to detail in all customer interactions and data entries.Maintain a high level of organizational and multi-tasking ability in a fast-paced environment.Required Skills:Excellent communication skills in Tamil and English (both verbal and written).Strong phone etiquette and active listening skills.Good organizational, time management, and multi-tasking abilities.High level of accuracy and attention to detail.Ability to work both independently and as part of a team.Any degree / diploma How to Apply:Share your resume herehr.recruitment@frqbro.com - 9790008808#https://www.linkedin.com/company/frq-bro-private-limited-oppo-tn#HIRING #OPPO #FRQ BRO PRIVATE LIMIED #FRESHERS
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Call Center Executive
6 days ago
Peelamedu, Coimbatore, Tamil Nadu, India Vazhikatti Mental Health Centre & Research Institute Full time**Job Title**: Call Centre Executive **Organization**: Vazhikatti Mental Health Centre and Research Institute **Location**: Coimbatore, Tamil Nadu, India **About the Organization**: Vazhikatti Mental Health Centre and Research Institute is a 29-bed psychiatric hospital in Coimbatore, Tamil Nadu, dedicated to providing quality mental health care. The Call...
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Call Centre Executive
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Gopalapuram, Chennai, Tamil Nadu, India Dr Mohan's Diabetes Specialties Centre - Madurai Full time ₹ 2,00,000 - ₹ 3,50,000 per yearJob description:Job descriptionFixing appointments and enquiry visit conversionTelephone etiquette with call quality adherenceFirst Call Resolution (FCR) of enquiry callsAverage wait time of patients during the call (Call holding)Call transfer rateCustomer call frequencyEnsure all the calls are answered properly without getting missed outQuality parameters...
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Survey Operations
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Call Centre Executive
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