Executive - Customer & Vendor Support

14 hours ago


Saibaba Colony Coimbatore Tamil Nadu, India Eagle Fleet Services Pvt Ltd (Red Taxi) Full time

Manage and resolve customer & Vendor queries.
- Identify and escalate issues to supervisors
- Build sustainable relationships of trust through open and interactive communication.
- Convince, convert and onboard the leads by providing necessary information about our services.
- Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us.
- Answer a large number of incoming calls and respond to customers & Vendors
- Provide service-related information to customers & Vendors
- Document all call information according to standard operating procedures
- Follow up customer & Vendor calls where necessary
- Handling complaints & Vendor support helpline
- To acknowledge and resolve customer & vendor issues
- Analyzing the process & giving the outcome for streamlining the process if required.

**Required Qualifications and Skills**
- Any degree
- 0-5 years of work experience in a relevant field.
- Knowledge of customer service practices and principles
- Excellent typing skills
- Superior listening, verbal, and written communication skills (Tamil and English)
- Ability to handle the stressful situation appropriately
- Lead Conversion & Convincing skills
- Knowledge in MS Office (Excel, Word, PPT, etc.,)

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Work Location: In person



  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    Job Responsibilities:Manage and resolve customer & Vendor queries.Identify and escalate issues to supervisorsBuild sustainable relationships of trust through open and interactive communication.Convince, convert and onboard the leads by providing necessary information about our services.Take vendors through the process, convince them by sharing deals and...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Responsibilities**: - Manage inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Find opportunities to improve customer retention. - Build sustainable relationships and engage...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Responsibilities**: - Manage inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Find opportunities to improve customer retention. - Build sustainable relationships and engage...


  • Coimbatore, Tamil Nadu, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private Limitedtamil NaduPosted On - 10 Oct 2024 - Required Experience - 1 - 3 Years Basic SectionNo. Of Openings 60 Grade 1B Designation CUSTOMER SUPPORT EXECUTIVE Closing Date 24 Oct 2024 - OrganisationalCountry IN State TAMIL NADU City COIMBATORE Location Coimbatore-I - SkillsSkill CUSTOMER...


  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Nigaran Green Energy Solutions Full time

    **Customer Support Representative - Solar Projects** **Location**: Coimbatore **Department**: Customer Service **Employment Type**: Full-Time **About Us** Nigaran Green Energy Solutions is a leading solar energy solutions provider committed to delivering sustainable and cost-effective solar power to residential, commercial, and industrial customers. Our...

  • Outside Vendor Support

    14 hours ago


    Guindy, Chennai, Tamil Nadu, India SPI Aviation Support Services Pvt Ltd Full time

    **Vendor Selection and Qualification**: Identify, evaluate, and select outside service vendors for aviation-related services, ensuring alignment with organizational goals and quality standards. Develop and implement vendor qualification criteria to assess capabilities, performance history, and compliance. **Contract Negotiation and Management**: Negotiate...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India SaiVed Perficient Pvt Ltd Full time

    **Greetings!!!** We are hiring Customer Support to manage phone calls ,orders and inquiries. Follow up with customers to ensure satisfaction, especially for large or custom orders. **Responsibilities**: 1. Ensure excellent customer service and address any client issues. 2. Operate the cash register or POS system. 3.Oversee the daily operations of the...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Company**: Eagle Fleet Services Private Limited (Red Taxi) **Location**: Saibaba Colony, Coimbatore, Tamil Nadu **Job Type**: Full-time, Permanent (Fresher or Experienced) **About the Role** We are looking for friendly and responsible Customer Support Associates to join our team. In this role, you will communicate with customers over the phone, assist...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Responsibilities:Manage inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesFind opportunities to improve customer retention.Build sustainable relationships and engage customers by taking the...