Customer Support

**IT Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Troubleshooting technical issues - Speaking to customers to quickly get to the root of their problem. - Worked in FMCG/ Logistics Industry - Knowledge of **SQL, DMS**: - Immediate Joiners Preferred - **Language known -...

**Customer Support** **Location**: Kochi **Experience**: 2-3 years **Salary**: ₹20,000 - ₹25,000 per month **Gender**: Male/Female **Key Responsibilities**: - Resolve customer complaints and provide effective solutions. - Maintain accurate records of customer interactions. - Ensure customer satisfaction through quality service and timely resolution. -...

Hi All, Please find the below Job Description: **About Us**: IntrCity is India largest fastest growing trains + bus mobility platform for intercity travellers, who comprise 97%+ of overall intercity travellers. Its flagship brand IntrCity SmartBus provides safe, trusted and standardised travel options around India’s long-distance routes, operating across...

Customer Support cum Trainer Location - Kochi (Remote) salary - 25k immediate joiners preferred Experience - 1-2 years We rely on our Customer Support Specialists to maintain and grow our customer relationships through: Aides in identifying a customer issue and provides a solution.Creates a detailed record of client interactions.Maintains a current case...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

**Responsibilities** - Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. - Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. - Creating and processing orders in a timely manner,...

Looking for experienced female graduates for the position of Customer Support Executive for our advertising company. **Responsibilities** - Build relationships with prospective clients - Resolving customer complaints brought to your attention. - Maintain consistent contact with existing clients - Track metrics to ensure targets are hit - Maintaining a...

Job Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Provide accurate, valid and complete information by using the right methods/tools - Key role in driving & growing our mobile app & website’s engagement and retention metrics - Follow communication procedures, guidelines and...