Customer Support Executive
3 hours ago
About Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues effectively and efficiently. Responsibilities - Provide timely and accurate customer support via phone, email, and chat. - Identify and troubleshoot customer issues, providing effective solutions. - Document and track customer interactions and resolutions. - Collaborate with other teams to resolve complex issues. - Maintain a high level of customer satisfaction through excellent support. - Continuously improve support processes and tools. Requirements - 4+ years of experience in customer support. - Excellent communication and interpersonal skills. - Strong problem-solving abilities. - Experience with support tools and CRM software. - Ability to work independently and as part of a team. - Strong organisational and multitasking skills. What We Offer - Competitive salary and benefits package. - Flexible working hours and remote work opportunities. - A collaborative and inclusive team culture. - Opportunities for professional growth and development. - Exposure to cutting-edge technologies and projects. Hiring Process - Screening calls. - Interview with the team. - HR Round. - Onboarding. How to Apply If you are enthusiastic about providing excellent customer support and eager to contribute to a dynamic team, we would love to hear from you Please submit your resume and a cover letter explaining why you would be a great fit for this role to jobs@mtechzilla.com.
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IT Customer Support Executive
1 day ago
Kochi, India ScalingUpWork Full time**IT Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Support Executive
3 days ago
Kochi, Kerala, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...
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Customer Support Executive
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Customer Support Executive
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Kochi, India Black and White Creations Pvt.Ltd Full timeLooking for experienced female graduates for the position of Customer Support Executive for our advertising company. **Responsibilities** - Build relationships with prospective clients - Resolving customer complaints brought to your attention. - Maintain consistent contact with existing clients - Track metrics to ensure targets are hit - Maintaining a...
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Customer Support Executive
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Customer Support Executive
3 days ago
Kochi, India Black and White Creations Pvt.Ltd Full time**NB: - Experience in advertising industry preferred.** Looking for experienced female graduates for the position of Customer Support Executive for our advertising company. **Responsibilities** - Build relationships with prospective clients. - Maintain consistent contact with existing clients. - Track metrics to ensure targets are...
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Customer Support Executive
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Customer Support Executive
1 day ago
Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...