Office Administration

Job Title: Sales Coordinator**Job Summary**

**Key Responsibilities**
- **Administrative Support**:

- Process and manage sales orders, contracts, and documentation.
- Maintain and update customer databases and records.
- Organize sales materials, presentations, and promotional campaigns.
- Schedule meetings, appointments, and travel arrangements for the sales team.
- **Sales Support and Coordination**:

- Act as a liaison between the sales team, marketing department, and other internal stakeholders.
- Assist in coordinating product shipments, deliveries, and invoicing.
- Prepare sales reports, analyze performance metrics, and track progress against targets.
- Manage follow-up communication with leads and prospects to ensure engagement and facilitate sales conversions.
- **Customer Service and Relationship Management**:

- Address customer inquiries and resolve issues promptly, ensuring a high level of client satisfaction.
- Provide support during product demonstrations and customer visits.
- Maintain excellent communication with customers to enhance retention and loyalty.
- **Data Management and Reporting**:

- Enter data accurately into the CRM system and generate analytical reports.
- Analyze sales trends and market conditions to recommend adjustments to sales strategies.
- Collaborate with the sales team to forecast sales performance and track budget expenditures.
- **Coordination and Collaboration**:

- Support the sales team during events, trade shows, and industry conferences.
- Ensure timely sharing of relevant sales materials and updates across team members.
- Work with cross-functional teams to ensure consistent and effective messaging across various channels.

**Required Skills and Competencies**
- **Organizational Skills**:

- Exceptional time management and multitasking skills with the ability to prioritize tasks efficiently.
- **Communication Skills**:

- Strong verbal and written communication abilities; comfortable interacting with clients and internal teams.
- **Customer Service Orientation**:

- A proactive approach to addressing customer needs and a commitment to delivering excellent service.
- **Technical Proficiency**:

- Proficient in using CRM systems, Microsoft Office Suite (Word, Excel, PowerPoint), and other related software.
- Familiarity with data management and sales analytics tools is preferred.
- **Problem-Solving**:

- Ability to resolve conflicts, troubleshoot issues, and make informed decisions under pressure.
- **Attention to Detail**:

- Meticulous approach in maintaining accurate records and reviewing documentation.
- **Teamwork and Collaboration**:

- Comfortable working in a team environment and cooperating with diverse departments.

**Qualifications**
- **Education**:

- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- **Experience**:

- 1-3 years of experience in a sales support or administrative role, preferably within a similar industry.
- Experience with CRM tools and sales analytics software is an advantage.
- **Certifications**:

- Relevant certifications in sales, customer service, or administrative management can be beneficial.

**Working Conditions**
- **Environment**:

- The role typically takes place in an office setting with standard business hours.
- Occasional travel may be required to attend industry events, meetings, or conferences.
- **Physical Demands**:

- Mostly sedentary work with intermittent requirements for moving materials or equipment.
- **Collaboration**:

- Regular interaction with internal teams and external clients necessitates strong interpersonal skills and a customer-focused approach.

**Compensation and Benefits**
- **Salary**:

- Competitive base salary, commensurate with experience and qualifications.
- **Additional Benefits**:

- Health and dental insurance, retirement plans, performance-based bonuses, and professional development opportunities.
- Flexible work arrangements and paid time off are also typically offered.

**Additional Considerations**
- **Growth Opportunities**:

- The Sales Coordinator role offers significant opportunities for professional growth and advancement within the sales or operations departments.
- **Company Culture**:

- Emphasize the collaborative and dynamic nature of the company culture, promoting ongoing training, mentorship, and career development.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month