Chat Support Representative

2 days ago


Kochi Kerala, India HRBRO PLACEMENT SERVICES Full time

We are looking for a dedicated and enthusiastic **Chat Support Executive** to join our team. You will be responsible for providing prompt, accurate, and courteous support to students, parents, and other stakeholders through online chat.

**Key Responsibilities**:

- Handle incoming queries through chat and provide timely assistance
- Offer detailed information about educational programs and services
- Maintain accurate records of customer interactions
- Work closely with internal teams to resolve queries effectively
- Ensure high levels of customer satisfaction

**Requirements**:

- Excellent written communication skills in English
- Strong typing speed and accuracy
- Customer-focused with a problem-solving attitude
- Ability to multitask and work in a fast-paced environment
- Prior experience in a similar role (preferred but not mandatory)
- Basic computer literacy

**Perks**:

- Competitive base salary
- Attractive performance-based incentives
- Friendly and supportive work environment
- Opportunities for growth within the organization

**Location**: On-site - Edappally, Ernakulam
**Working Hours**: Full-time

**Salary**: ₹15,000-18000/month + Attractive Incentives

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Work Location: In person

Application Deadline: 20/06/2025
Expected Start Date: 12/06/2025



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