Chat Support Agent

20 hours ago

Elamakkara Kochi Kerala, India 33 Holdings Global Full time

Respond promptly to customer inquiries via online chat platforms.
- Provide accurate information about our products and services.
- Assist customers with Booking Appoiments
- Resolve customer complaints and escalate complex issues to the appropriate department.
- Ensure high levels of customer satisfaction through timely and effective communication.
- Collaborate with other team members to improve processes and enhance the overall customer experience.
- Maintain detailed records of customer interactions and transactions.
- Stay up-to-date on company policies, products, and promotions

**Walk in to below address for the Interview**

**49/195 A2 First Floor, Raghavan Pillai Memorial Building, Punnakkal, Elamakkara, Kochi, Kerala 682026.**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Application Question(s):

- How strong are your English writing skills for customer support
- Whats your Salary Expectation

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Chat Support: 1 year (preferred)

Work Location: In person

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