Chat Associate

Respond promptly to customer inquiries via online chat platforms. Provide accurate information about our products and services. Assist customers with Booking Appoiments Resolve customer complaints and escalate complex issues to the appropriate department. Ensure high levels of customer satisfaction through timely and effective communication. Collaborate...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

**About Vidyalai**: Vidyalai is an Ed-Tech startup revolutionising education by providing personalised learning solutions to students worldwide. We focus primarily on the secondary and higher education market, serving middle school, high school, and college students. Founded by a team of IIT Madras alumni, Vidyalai has rapidly emerged as one of India's...

**Key Responsibilities**: - Engage with leads through chat and assess their authenticity. - Identify potential opportunities for business development. - Maintain accurate records of interactions and lead evaluations. - Collaborate with the business development team to strategize on growth initiatives. - Provide insights and feedback to improve lead...

**About Vidyalai**: Vidyalai is an Ed-Tech startup revolutionising education by providing personalised learning solutions to students worldwide. We focus primarily on the secondary and higher education market, serving middle school, high school, and college students. Founded by a team of IIT Madras alumni, Vidyalai has rapidly emerged as one of India's...

Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a **Customer Support & Sales - Chat Consultant**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with...

1. Graduates - fresher or with experience 2. Excellent communication in English. Knowledge of Malayalam and Hindi will be an added advantage. 3. Should know MS Office (MS Word, Excel & PowerPoint) 4. Willing to work hard, agile & flexible to work in shifts (1 weekly off on any day). 5. Patience will be an added virtue in this industry **Attend kindly to...

Job Description Roles and Responsibilities. · To lead digital marketing and audience engagement across social media platforms · To evaluate campaigns on social media. · Lead search engine optimization (SEO/SEM) interventions · Plan and implement social media campaign on different social media platforms · Run social media campaign to strengthen...