Sales Support Associate
9 hours ago
**Job Title: Sales Support Associate**
Location: On-site - Palarivattom/Maradu, Kochi
Working Hours: 9 AM - 6 PM
Department: Sales
Reporting to: Sales Lead
**Salary**: ₹10,000 - ₹15,000/month
**About the Role**
We are looking for a **proactive and detail-oriented Sales Support Associate** to handle and qualify a high volume of inbound leads generated through our **WhatsApp campaigns**. You’ll play a key role in the first stage of our student admissions funnel—guiding students with accurate information and connecting them with our sales team at the right time.
**Key Responsibilities**
- Respond promptly to student inquiries via **WhatsApp Business API**.
- Qualify leads by understanding their needs and readiness to apply.
- Route qualified leads to the sales team or log them into **SalesMax CRM** for follow-up.
- Make brief follow-up calls when required to clarify interest or urgency.
- Maintain detailed and accurate records of every interaction.
- Collaborate closely with the sales and marketing teams for smooth handovers.
- Provide a **friendly, clear, and supportive experience** to every student.
**Who Should Apply**
- **Freshers welcome** - full training will be provided.
- Excellent communication skills in **Malayalam** (must-have) and basic English.
- Comfortable handling **chat-based conversations** and occasional phone calls.
- Basic computer skills and ability to learn CRM tools like **SalesMax**.
- Strong attention to detail and ability to handle repetitive tasks efficiently.
- Passion for helping students make informed decisions about studying abroad.
- Willingness to grow into a **Sales Executive** role in the future.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Palarivattom, Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
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