Inside Sales Executive

15 hours ago


Palarivattom Kochi Kerala, India Abruzzo Digital Systems Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Role Summary: Inside Sales Executive will be responsible for coordinating with all internal departments to ensure smooth workflow of the order management.

CRM Activities

  • Requirement capturing and evaluation with Sales & Product Team
  • Preparation of Sales Quotation and Sales Order.
  • Enquiry fulfilment as per the SLA set and report delays and variances.
  • Quotation management tracking performance of quotes to Sales Order process.
  • Coordinate with Product Managers for product pricing, specification, and availability to submit and negotiate quotes.
  • Communicate order fulfilment status to customers.

Customer Coordination

  • Credit approval process management for customers.
  • Provide data to commercial team for customer master creation in CRM and ERP
  • Alerting Sales Team on credit breaches and blocks of customers.
  • Coordinating customer requirements on documents, reports, and SOA.
  • Support operation head in AR status report

Administration

  • Archiving and filing of relevant sales and AR records for future references.
  • Update in CRM data related to RFQ, Quote, Customer Responses and Sales Order Confirmation.
  • Understanding customer needs and identifying sales opportunities.
  • Processing customers purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
  • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
  • Maintaining long-lasting relationships with existing customers through exceptional service.
  • Develop in-depth knowledge of product features and benefits.
  • Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person



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