Inside Sales Executive
20 hours ago
Job Role Summary: Inside Sales Executive will be responsible for coordinating with all internal departments to ensure smooth workflow of the order management.
CRM Activities
- Requirement capturing and evaluation with Sales & Product Team
- Preparation of Sales Quotation and Sales Order.
- Enquiry fulfilment as per the SLA set and report delays and variances.
- Quotation management tracking performance of quotes to Sales Order process.
- Coordinate with Product Managers for product pricing, specification, and availability to submit and negotiate quotes.
- Communicate order fulfilment status to customers.
Customer Coordination
- Credit approval process management for customers.
- Provide data to commercial team for customer master creation in CRM and ERP
- Alerting Sales Team on credit breaches and blocks of customers.
- Coordinating customer requirements on documents, reports, and SOA.
- Support operation head in AR status report
Administration
- Archiving and filing of relevant sales and AR records for future references.
- Update in CRM data related to RFQ, Quote, Customer Responses and Sales Order Confirmation.
- Understanding customer needs and identifying sales opportunities.
- Processing customers purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Maintaining long-lasting relationships with existing customers through exceptional service.
- Develop in-depth knowledge of product features and benefits.
- Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
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