Associate-cs Internet
5 days ago
Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a
**Customer Support & Sales - Chat Consultant**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you
**Consultants in this role get to**:
**Be the point of contact**: provide our clients with exceptional support and service while working from their remote or home office.
**Define Sutherland Reputation**:Be the voice of a high-profile client.
**Go the Extra Mile**: Support customers on billing, cancellations, product features, and upgrades.
**Work From the Comfort of their Home**:over chat, to make a difference in the lives end-users.
**Be Dynamic**: perform in a continuously changing, fast-paced environment.
**Be a Team Player**: join a supportive team environment where their contributions are recognized and celebrated.
**Qualifications**:
- Fluency in written and spoken English, with strong written communication skills-
- High school diploma or GED-
- High level of accuracy when completing tasks-
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experienceSales experience is also an asset**Minimum Home Office Requirements**:
- Computer: 2.0 Ghz Dual Core or better processor, 10 GB RAM (some employment opportunities require a minimum of 4 GB RAM), 10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1 (Note: some employment opportunities are available for consultants with only Windows Vista installed).-
- Headset: USB,Dual ear (designed to minimize audio interference from outside sources).
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