Associate - Customer Service
2 days ago
Artificial Intelligence Automation Cloud engineering Advanced analytics For business leaders these are key factors of success For us they re our core expertise We work with iconic brands worldwide We bring them a unique value proposition through market-leading technology and business process excellence We ve created over 200 unique inventions under several patents across AI and other critical technologies Leveraging our advanced products and platforms we drive digital transformation optimize critical business operations reinvent experiences and pioneer new solutions all provided through a seamless as a service model For each company we provide new keys for their businesses the people they work with and the customers they serve We tailor proven and rapid formulas to fit their unique DNA We bring together human expertise and artificial intelligence to develop digital chemistry This unlocks new possibilities transformative outcomes and enduring relationships Sutherland Unlocking digital performance Delivering measurable results Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction Productivity You would be responsible for - Resolving requests inquiries made by customers via email chat or Social Achieving contact center statistics and SLAs contractual metrics Adhering to non-disclosure agreement data security policies Completing upskilling e-courses mandated by each program Attending coaching sessions ensure feedback is implemented 100 schedule adherence no absenteeism positively contribute to reduce program shrinkage Qualifications Eligibility Criteria Any full time HSC UG PG Graduate Arts Science Commerce Engineering Pharma MBA MCA - 2025 Passout can apply Other Additional Skills required Excellent verbal and written English language skills Good analytical and typing skills Flexibility to work shifts including nights Candidates must reside within a radius of 25 Km of our office Additional Information Work Location Cochin Timings 8 Hours plus 1 Hour break 5 or 6 days per week Perks Cab facilities available within 25 Kms of office location Disclaimer - Sutherland never requests payment or favors in exchange for job opportunities Please report suspicious activity immediately to TAHelpdesk Sutherlandglobal com
-
Sales Associate
1 week ago
Kochi, Kerala, India Zeakus service llp Full time**Sales Associate** **Location**: Ernakulam, Kerala **Salary**: ₹20,000 to ₹35,000 per month **Experience**: Fresher or Experienced **Gender**:Male** **Job Overview**: **Key Responsibilities**: - Engage with customers in a professional, friendly, and courteous manner. - Assist customers in selecting products based on their needs and preferences. -...
-
Customer Service Associate
1 day ago
Kochi, Kerala, India Bismi connect Ltd Full time**Listening to customers' concerns and handling complaints and returns**. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Pay: ₹10,000.00 - ₹17,000.00 per month **Benefits**: - Life insurance - Paid sick time - Provident Fund Schedule: - Morning...
-
Csa (Customer Service Associate)
1 week ago
Kochi, India Sylcon hypermarket Full timeRequired Customer Service Associate for Kochi location. Male / Female Fresher / Experienced Food & Accommodation **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Evening shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work...
-
Csa (Customer Service Associate)
1 week ago
Kochi, India Sylcon hypermarket Full timeUrgent vacancy of Customer service associate for Kochi location. Qualification - Min Higher secondary Experience - Freshers / Experienced Food & Accommodation available **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Evening shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute...
-
Customer Service Associate
1 day ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Csa (Customer Service Associate)
7 days ago
Kochi, India Sylcon hypermarket Full timeUrgent vacancy of Customer service associate for Kochi location. Qualification - Min Higher secondary Experience - Freshers / Experienced Food & Accommodation available **Salary**: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift - Evening shift Ability to commute/relocate: - Kochi, Kerala:...
-
Customer Service Executive
2 weeks ago
Kochi, India Rezpo Customer Experience Pvt. Ltd. Full timeWe are looking for smart and confident personalities to work as Customer service Executive. **Minimum 1 year experience must in Tele Calling** Handles incoming and outgoing calls Respond to customer queries in a polite, friendly, and professional manner. Take ownership of all cases until a satisfactory solution is reached. Required to meet agreed on...
-
Junior Associate
1 week ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Junior Associate
2 weeks ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Customer Service Associate
3 days ago
Kochi, India Amco Services Full timeWe required Customer service Associate (Sales) for Kochi location. Qualification - Min plus two Experience - Fresher / Experienced Salary - 12k - 15k Food & Accommodation available. **Job Type**: Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: -...
