Healthcare Chat Support Associate

6 days ago


Kochi Kerala, India 33 Holdings Global Full time

Respond promptly to customer inquiries via online chat platforms.

Provide accurate information about our products and services.

Assist customers with Booking Appoiments

Resolve customer complaints and escalate complex issues to the appropriate department.

Ensure high levels of customer satisfaction through timely and effective communication.

Collaborate with other team members to improve processes and enhance the overall customer experience.

Maintain detailed records of customer interactions and transactions.

Stay up-to-date on company policies, products, and promotions.

Pay: From ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Application Question(s):

- What is your typing speed?

**Experience**:

- Customer support: 1 year (preferred)

**Location**:

- Kochi, Kerala (preferred)

Work Location: In person



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