Chat Support Executive

5 days ago


Thrissur Kerala, India IBIS GROUP OF INSTITUTIONS Full time

**Job Title**: Chat Support - Intern

**Location**: IBIS Corporate office ,Thrissur
**Availability**: Immediate Joiners Preferred

**About the Role**:
**Key Responsibilities**:

- Respond promptly and professionally to customer inquiries via chat and WhatsApp.
- Assist in handling queries, providing accurate information, and resolving issues efficiently.
- Maintain chat records and follow up on customer interactions.
- Support marketing and communication activities on social media platforms.
- Collaborate with internal teams to ensure smooth communication and service delivery.

**Requirements**:

- Excellent written and verbal communication skills in **English**.
- Strong typing and chat-handling skills with a friendly and professional tone.
- Basic understanding of **social media platforms** (Facebook, Instagram, WhatsApp, etc.).
- Ability to multitask and manage time effectively.
- Must have a **personal laptop** and stable internet connection.
- Freshers or recent graduates are welcome to apply.

Pay: ₹5,000.00 - ₹10,000.00 per month

Work Location: In person



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