Cre Service

24 hours ago


Bhosari Pune Maharashtra, India Sanjay Hyundai Full time

**Job responsibilities** **-Customer Care**

**(CRE/SME/Pickup Drop Coordinator)**

1. Daily call attempts more than 150

2. Contactable calls minimum 100

3. Daily appointment generation minimum 12

4. 3rd Day calling and 3rd Day call punching in the system. Contacted Ratio 95%

5. Complaint form generation and complaint resolution.

6. 04th Day calling and call punching in the system.

7. Drops uploading.

8. Safe calls.

9. Escalation matrix.

10. Message to be sent to customers of driver details.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9552545449



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