CRM - Service

**Role**: Manage incoming Interactive Voice Response (IVR) calls effectively, ensuring customers are directed to the right department and their queries are resolved promptly. - **Responsibilities**: - Configuring the IVR system to route calls based on customer requirements (e.g., complaints, inquiries, and service requests). - Monitoring IVR logs to ensure...

**Job Profile - CRM Service** **Job: - ** Representing the company and developing permanent business relations and networks. Dealing with the market in the assigned sales and service area whilst maintaining the strategic guidelines issued by the sales and service organization. Managing employees and controlling business processes in own area of...

Job Profile – CRM ServiceJob:- Representing the company and developing permanent business relations and networks. Dealing with the market in the assigned sales and service area whilst maintaining the strategic guidelines issued by the sales and service organization.Managing employees and controlling business processes in own area of responsibility....

**CRM**: **Key Responsibilities**: - **1. CRM System Management**- Maintain and update customer databases to ensure accuracy and efficiency. - Utilize CRM software (e.g., Salesforce, HubSpot, Zoho) to track customer interactions and sales activities. - Automate workflows to streamline customer engagement and improve efficiency. - **2. Customer Engagement &...

Develop and execute CRM strategies to enhance customer engagement and loyalty. - Manage and maintain the CRM database, ensuring data integrity and accuracy. - Oversee the segmentation of customer data to create targeted campaigns. - Monitor the performance of CRM campaigns and provide actionable insights for improvement. - Collaborate with the marketing team...

**Key Responsibilities**: - Manage and update the customer database (CRM system) with accurate client information, inquiries, service requests, and feedback. - Act as the first point of contact for customer inquiries related to HVAC products, services, AMC renewals, and complaint resolution. - Coordinate between customers, sales teams, service technicians,...

**Greetings from Nexus...!!!** We are urgently looking for **CRM-MS 365** for one of the **Manufacturing Industry** at **Pune location**. **Location**:Pune Camp Road **Experience**:5-7 yrs **Qualification**:Graduate/Postgraduate in Computer stream **Days of working: -**12 days of work from office [Hybrid] - Implement and deploy Microsoft Dynamics CRM as...

Job description: **Location: Sinhagad Road, Pune** **Industry**: Education/ Training **Designation**: Customer Relationship Manager (CRM) **Department**: Customer Success, Service & Operations **Salary: Upto 20k in hand + Uncapped Incentives** **Eligibility**:Any Graduate **Skills Required**: Excellent English Communications **Timings: 9:30 - 6:30...

Position: CRM Executive (Customer Relationship Management) – Female Candidates OnlyLocation: Bavdhan, PuneJob Responsibilities:Handle customer queries and provide timely resolutions via phone, email, and in person.Maintain customer records, service requests, and follow-ups in the CRM system.Take regular follow-ups with clients regarding outstanding...

Position Title: CRM - Executive Division: MD’s Office Location: Chakan, Pune Reporting to: MD Position Summary: The CRM - Executive Assistant will be responsible for all activities as mentioned below Principal Activities: - Making sure all the leads of the clients after placing orders are met. - Ensuring your existing clients are satisfied through...