CRM - Service

7 days ago


Bhosari Pune Maharashtra, India Sanjay Hyundai Full time

**Responsibilities**:
**CRM**

1. Ensure customer delight at all level to improve CSI result.

2. Monitor Pickup & drop activity on daily basis.

3. Monitor daily calling and appointment taken, appointment turnup and individual CRE performance.

4. Monitor PSF complaint and counter measures to avoid dissatisfaction.

5. Home visit to critical customer. Conduct customer meet as per HMIL standard.

6. All gold customers to be personally attended for one to one meet.

7. Audit call quality for PSF, appointment and submit the real report to senior management.

8. Motivate, encourage new ideas from staff which need to increase to business.

9. DSI collection form on daily basis and improve quality and quantity of DSI form.

10. Monitor open complaint status and ensure proper timing closure of all complaints. Monitor goodwill claim and good will support via mail.

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person


  • Service Coordinator

    2 days ago


    Bhosari, Pune, Maharashtra, India Poona Pneumatic Pvt.Ltd Full time

    **Job Title**: Service Coordinator - CRM Software **Location**: Bhosari Pune **Employment Type**: Full-time **Reports To**: Service Manager / CRM Lead **Job Summary**: **Key Responsibilities**: - Act as the main point of contact for service requests, inquiries, and escalations. - Schedule and coordinate service tasks for technicians or support teams. -...

  • CRM Service

    3 days ago


    Swargate, Pune, Maharashtra, India Sahyadri Motors Pvt. Ltd (Swargate) Full time ₹ 3,50,000 - ₹ 5,00,000 per year

    Job Profile – CRM ServiceJob:- Representing the company and developing permanent business relations and networks. Dealing with the market in the assigned sales and service area whilst maintaining the strategic guidelines issued by the sales and service organization.Managing employees and controlling business processes in own area of responsibility....


  • Bhosari, Pune, Maharashtra, India Zbotic Full time

    A **Customer Service Executive (CSE)** plays a crucial role in providing an interface between the customers and the client company. **Responsibilities and Duties**: The responsibilities & duties of a **Customer Service Executive (CSE)** **would be: - To handle the customer queries and escalations systematically, providing them the best solutions. - New...

  • CRM Executive

    1 week ago


    Moshi, Pune, Maharashtra, India Santiago Full time

    **Customer Data Analysis**: **Job Overview**: The CRM Executive is responsible for supporting the CRM strategy by managing customer data, executing targeted campaigns, and ensuring seamless communication between the company and its customers. This role involves day-to-day management of the CRM system, customer data analysis, and collaboration with other...

  • Tm CRM

    40 minutes ago


    Maharashtra, India Aditya Birla Group Full time

    **Designation**:Manager **Updated**:December 26, 2024 **Location**:Maharashtra, India **Organization**:Metals **1) Job Purpose** The purpose of** TM CRM** is to assist Lead CRM in selecting, implementing, and driving the adoption of a leading CRM platform to transform our sales effectiveness and customer experience. This role will be supportive in...

  • CRM Executive

    1 day ago


    Pune Cantonment, Pune, Maharashtra, India Simplyfyd Solutions Full time ₹ 2,40,000 - ₹ 3,73,761 per year

    Position: CRM Executive (Customer Relationship Management) – Female Candidates OnlyLocation: Bavdhan, PuneJob Responsibilities:Handle customer queries and provide timely resolutions via phone, email, and in person.Maintain customer records, service requests, and follow-ups in the CRM system.Take regular follow-ups with clients regarding outstanding...

  • Ms Dynamics CRM

    2 days ago


    Pune, Maharashtra, India TransformHub Full time

    **Solutions Architect - MS Dynamics CRM** **Key Responsibilities** - CRM Application Lead will lead the delivery of our Microsoft Dynamics 365 solutions. - Be a champion/SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology. - Possess strong understanding of...

  • Crm Developer

    2 weeks ago


    Pune, India Zelite Solutions Full time

    Dynamics CRM DeveloperJob Description Must have 4+ years of experience in MS Dynamics 365 CRM (on-premise / Cloud). Strong techno-functional knowledge on MS Dynamics 365 CRM Sales & Field Services with end-to-end customization. Complete process flow understanding and hands-on experience in Sales, Marketing, Case Management, and Field Service. Experience in...

  • Crm Developer

    3 days ago


    Pune, Maharashtra, India Zelite Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Dynamics CRM DeveloperJob DescriptionMust have 4+ years of experience in MS Dynamics 365 CRM (on-premise / Cloud).Strong techno-functional knowledge on MS Dynamics 365 CRM Sales & Field Services with end-to-end customization.Complete process flow understanding and hands-on experience in Sales, Marketing, Case Management, and Field Service.Experience in...

  • CRM Executive

    1 week ago


    Narayan Peth, Pune, Maharashtra, India Nirmite Enterprises Full time

    Manage and update the customer database (CRM system) with accurate client information, inquiries, service request, and feedback. - Coordinate between Customer, sales team, back office team, service technicians to ensure smooth scheduling and execution of services. - Track sales leads, generate quotations, and follow up with clients. - Send timely service...