CRM (Pune)

1 day ago

Pune Maharashtra, India Lexlegis AI Full time

**CRM**:
**Key Responsibilities**:

- **1. CRM System Management**- Maintain and update customer databases to ensure accuracy and efficiency.
- Utilize CRM software (e.g., Salesforce, HubSpot, Zoho) to track customer interactions and sales activities.
- Automate workflows to streamline customer engagement and improve efficiency.
- **2. Customer Engagement & Relationship Management**- Develop and implement customer retention strategies to enhance loyalty.
- Assist in resolving customer queries, ensuring timely and effective responses.
- Personalize customer interactions based on data insights to improve satisfaction and retention.
- **3. Data Analysis & Reporting**- Analyze customer data to identify trends, preferences, and areas for improvement.
- Generate CRM reports to track customer engagement, sales performance, and campaign effectiveness.
- Provide insights and recommendations for enhancing customer experience.
- **4. Marketing & Campaign Coordination**- Segment customer lists and develop targeted communication strategies.
- Work closely with the marketing team to align CRM efforts with broader business objectives.
- **5. Process Improvement & Collaboration**- Identify gaps in customer interactions and suggest improvements in CRM processes.
- Collaborate with sales, customer service, and product teams to ensure a seamless customer journey.
- Stay updated with the latest CRM trends and technologies to enhance system performance.
- ** Qualifications**:

- Bachelor's degree in Business, Marketing, IT, or a related field.

**Experience**:

- 1-3 years of experience in CRM, customer service, or sales support.

**Skills Required**:

- Proficiency in CRM software (e.g., Pipedrive, Salesforce, Zoho, HubSpot, Microsoft Dynamics).
- Strong data analysis and reporting skills.
- Excellent communication and relationship management abilities.
- Attention to detail with strong organizational and time-management skills.

  • CRM Executive- Wakad Pune

    1 day ago

    Pune, Maharashtra, India MECT Fire Full time

    Post - CRM Executive Locations-Wakad,Pune Experience-1 Yrs Gender - Female preferred Education - Any Graduate/Post Graduate Salary - 12-15 K Notice period - Immediate **Roles & Responsibilities** 1. Ensures that customers receive the quickest service possible. 2. Assists representatives in handling disappointed customers. 4. Ensures that follow all...

  • Crm Developer

    3 weeks ago

    Pune, Maharashtra, India ScaleneWorks People Solutions Full time

    Skill CRM Developer Dynamics 365 CE experience FES CRM Developer with experience in BFSI Domain is mandatory SRF 0113445Experience 7 years of relevant expNotice period Immediate 0-30 daysBudget 28 LPA - 30 LPA max based on the years of experience Location Pune Hyd Blr Chennai KolkataPls Note Candidates need to be extremely disciplined as the...

  • CRM-ms 365

    7 days ago

    Pune, Maharashtra, India Nexus Corporate Solution Pvt. ltd. Full time

    **Greetings from Nexus...!!!** We are urgently looking for **CRM-MS 365** for one of the **Manufacturing Industry** at **Pune location**. **Location**:Pune Camp Road **Experience**:5-7 yrs **Qualification**:Graduate/Postgraduate in Computer stream **Days of working: -**12 days of work from office [Hybrid] - Implement and deploy Microsoft Dynamics CRM as...

  • CRM Sales

    2 weeks ago

    Baner, Pune, Maharashtra, India Crowning Consulting Full time

    **Job Title: CRM Sales (Automobile Industry)** **Job Overview**: We are seeking a motivated and experienced CRM Sales to join our dynamic sales team in the automobile industry. The primary responsibility of this role is to manage customer relationships throughout the sales process, ensuring exceptional service and satisfaction. **Responsibilities**: -...

  • Csr / CRM

    3 days ago

    Pune, Maharashtra, India Top Mentor Full time

    Job description: **Location: Sinhagad Road, Pune** **Industry**: Education/ Training **Designation**: Customer Relationship Manager (CRM) **Department**: Customer Success, Service & Operations **Salary: Upto 20k in hand + Uncapped Incentives** **Eligibility**:Any Graduate **Skills Required**: Excellent English Communications **Timings: 9:30 - 6:30...

  • CRM Executive

    1 day ago

    Dattawadi, Pune, Maharashtra, India Creditum Management Pvt Ltd Full time ₹ 1,87,642 - ₹ 3,91,246 per year

    Job Title: CRM Executive cum Data AnalystLocation: Sinhgad Road, Pune – 411030Job Description:We are seeking a dynamic CRM Executive cum Data Analyst to join our team. The ideal candidate will be responsible for managing customer relationships, ensuring smooth CRM operations, and leveraging data to drive business insights. This role requires a blend of...

  • Executive CRM

    2 weeks ago

    Pune, Maharashtra, India Mcorpulent consultancy Services Pvt Ltd Full time

    Managing incoming phone calls, addressing customer inquiries, and providing information(Voice Process). - Identifying and assessing customers' needs through verbal communication. - Meeting personal and team targets for sales and call-handling quotas. - Handling customer complaints, providing solutions, and ensuring resolution for orders, exchanges, and...

  • CRM Executive

    5 days ago

    Kondhwa, Pune, Maharashtra, India Leisha HR and PR Solutions LLP Full time

    Que: Min Graduate Exp: 1 to 4 years as CRM As a Non-Voice CRM Executive, you will be responsible for ensuring customer satisfaction through written communication channels. Your key duties include: channels. - Identifying and assessing customers' needs to build sustainable relationships. - Providing accurate, valid, and complete information through...

  • Assistant Manager Amdocs Oms Crm Pune

    2 weeks ago

    Pune, Maharashtra, India Vodafone Full time

    About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent...

  • Senior CRM

    2 weeks ago

    Pune, Maharashtra, India T&N Business Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking a highly experienced and motivated Senior CRM & CPQ Consultant to join our dynamic team in Pune. In this pivotal role, you will leverage your deep expertise in CRM platforms and Configure, Price, Quote (CPQ) solutions to design, implement, and optimize our customer relationship management processes.Role :Senior CRM & CPQ...