CRM Sales

7 hours ago

Baner Pune Maharashtra, India Crowning Consulting Full time

**Job Title: CRM Sales (Automobile Industry)**

**Job Overview**:
We are seeking a motivated and experienced CRM Sales to join our dynamic sales team in the automobile industry. The primary responsibility of this role is to manage customer relationships throughout the sales process, ensuring exceptional service and satisfaction.

**Responsibilities**:

- **Customer Relationship Management**: Build and maintain strong relationships with customers throughout the sales process, from initial contact to post-sale follow-up.
- **Sales Support**: Assist customers in selecting the right vehicle based on their needs, preferences, and budget. Provide product information, conduct test drives, and answer any questions or concerns.
- **CRM System Management**: Utilize CRM software to track customer interactions, manage leads, and schedule follow-up activities. Ensure accurate and timely documentation of all sales-related activities.
- **Customer Satisfaction**: Follow up with customers after the sale to ensure satisfaction and address any issues or concerns promptly. Maintain ongoing communication to foster long-term relationships and generate repeat business.
- **Administrative Tasks**: Complete necessary paperwork, including sales contracts, finance agreements, and vehicle registrations, accurately and efficiently.

**Qualifications**:

- Bachelor’s degree in business administration, Marketing, or a related field preferred.
- Proven experience in sales, preferably in the automobile industry.
- Strong understanding of CRM principles and experience using CRM software (e.g., Salesforce, HubSpot, Zoho CRM).
- Excellent communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced, competitive environment.
- Detail-oriented with strong organizational and time management skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- CRM: 4 years (preferred)
- CRM sales: 3 years (preferred)
- Car Showroom: 4 years (preferred)

**Location**:

- Baner, Pune, Maharashtra (preferred)

Work Location: In person

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