CRM Service

**Role**: Manage incoming Interactive Voice Response (IVR) calls effectively, ensuring customers are directed to the right department and their queries are resolved promptly. - **Responsibilities**: - Configuring the IVR system to route calls based on customer requirements (e.g., complaints, inquiries, and service requests). - Monitoring IVR logs to ensure...

Role: Manage incoming Interactive Voice Response (IVR) calls effectively, ensuring customers are directed to the right department and their queries are resolved promptly.Responsibilities:Configuring the IVR system to route calls based on customer requirements (e.g., complaints, inquiries, and service requests).Monitoring IVR logs to ensure all calls are...

**Responsibilities**: CRM-SALES 1. Sound knowledge of the company’s products and offerings - Good communication and presentation skills - Share valuable and understandable information on products and services - Supervise other employees who communicate with clients - Convey large and complex information in a simple and easy way - Display excellent people...

Job Profile – CRM ServiceJob:- Representing the company and developing permanent business relations and networks. Dealing with the market in the assigned sales and service area whilst maintaining the strategic guidelines issued by the sales and service organization.Managing employees and controlling business processes in own area of responsibility....

**Key Responsibilities**: - Manage and update the customer database (CRM system) with accurate client information, inquiries, service requests, and feedback. - Act as the first point of contact for customer inquiries related to HVAC products, services, AMC renewals, and complaint resolution. - Coordinate between customers, sales teams, service technicians,...

**Job Title: CRM Sales (Automobile Industry)** **Job Overview**: We are seeking a motivated and experienced CRM Sales to join our dynamic sales team in the automobile industry. The primary responsibility of this role is to manage customer relationships throughout the sales process, ensuring exceptional service and satisfaction. **Responsibilities**: -...

**Designation**:Manager **Updated**:December 26, 2024 **Location**:Maharashtra, India **Organization**:Metals **1) Job Purpose** The purpose of** TM CRM** is to assist Lead CRM in selecting, implementing, and driving the adoption of a leading CRM platform to transform our sales effectiveness and customer experience. This role will be supportive in...

**ROLE**: The role of the CRM is to oversee all CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. The CRM is a key pillar in the business's income generation strategy and he serves to...

**FULL JOB DESCRIPTION** **Job Location**: PUNE, Maharashtra.( Ready to Relocate ) **Job Summary**: **Key Responsibilities**: - Serve as the first point of contact for UK/US customers for product or service-related queries. - Listen actively, provide accurate information, and resolve issues on the first call. - Handle customer complaints with empathy and...

**Job Title: CRM Coordinator** **Location**: Deccan, Pune **Company**: Lohia Jain Malpani **Type**: Full-Time **Salary**: 22,000/- to 26,000/ - **About Us**: Lohia Jain Malpani is a real estate developer committed to delivering high-quality residential and commercial projects. Our team is passionate about creating exceptional spaces and providing...