Customer Relationship Executive

19 hours ago

Nagpur Maharashtra, India jobss2All Full time

**We are Hiring Customer Relationship Executive (CRE) for a company located in Nagpur, Maharashtra**

Job role: CRE

**Salary**: 15,000 - 25,000

Experience: 0-5 Years ( Freshers are most welcome)

Job location: Kamptee Road, Nagpur, Maharashtra

Education required: Graduate in Commerce, Business Administration, or relevant field (MBA preferred).

**ROLE OVERVIEW**

We are looking for skilled and customer-focused Customer Relationship Managers/Executives to handle post-sales communication, order processing, client coordination, and internal support for the sales team. This is an office-based role ideal for individuals with experience in back - office sales and customer service.

**KEY RESPONSIBILITIES**:

- Experience in Lead Generation
- Reach out to potential customers
- Handling customers over calls
- Experience in domestic sales
- Serve as a key point of contact for clients for order updates, documentation, and issue resolution.
- Manage the end-to-end order processing cycle
- quotations, order entry, invoicing, and dispatch coordination.
- Support the field sales team with client updates, follow-ups, and reporting.
- Maintain accurate customer records and sales data using CRM and Excel-based tools.
- Coordinate with logistics, accounts, and production teams to ensure smooth operations.
- Prepare MIS reports, sales summaries, and client follow-up trackers for management.
- Ensure a high standard of customer service, building strong and long-term client relationships

**QUALIFICATIONS & SKILLS**
- Graduate in Commerce, Business Administration, or relevant field (MBA preferred).
- Fresher/experience in back office sales, customer relationship management, or sales coordination.
- Strong communication skills in English and Hindi (Marathi is a plus).
- Proficient in MS Office (Excel, Word, Outlook); ERP/CRM software knowledge preferred.
- Must be Target oriented
- Detail-oriented, organized, and able to multitask under deadlines.
- Based in or willing to relocate to Nagpur

**For more details call us on 7517361633**

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

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