Customer Service Associate

2 weeks ago

Nagpur, India Citius Customer Services Full time

**Customer Service Associate_Sales**

**Designation: Customer Service Associate**

Process Type
- Voice

Experience
- Fresher or 6 months experience (Preferable)

Qualification
- Any Graduate/HSC

**Salary**: ₹14,000 - ₹17,000 per month

**Requirements**:
Should be ready to work for the Voice process

Must have good communication skills in English with fluency.

Clarity of speech and thought is expected with basic computer knowledge.

Ready for rotational shifts & rotational week offs.

Immediate joiners Preferred.

Excellent sales service to ensure high levels of customer satisfaction

Assess customers needs and provide assistance and information on product features

Remain knowledgeable on products and discuss available options

Process POS (point of sale) purchases. Cross sell products.

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers.

**Walk-In Interviews**: 10.30am - 5pm

**Address Details**:
Altius Customer Services Pvt Ltd, 3rd Floor, B Wing, North and South Central Facility Building, Mihan SEZ, Nagpur
- 441108, Nagpur, Maharashtra.

**Contact details**:
Trushi Nandagawli

Contact No. - 8010447189

**Job Types**: Full-time, Fresher

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Nagpur, Maharashtra (preferred)

Ability to Relocate:

- Nagpur, Maharashtra: Relocate before starting work (preferred)

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