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Customer Service Assistant

2 weeks ago

Nagpur Maharashtra, India Altius Customer Services Pvt Ltd Full time

**Designation**: Customer Service Associate - E commerce

**Process Type**: International Voice

**Experience**:Fresher or 6 months experience (Preferable)

**Must Have: English (mandatory)**

**Qualification**: Any Graduate/ HSC

**Must Have: Strong knowledge with MS Excel and Typing Speed**

**Job Type**:Full-time

**Requirements**:

- Should be ready to work for the Voice process
- Must have a excellent command & fluency in **English**:

- Clarity of speech and basic computer knowledge.
- Should have minimum 6 months min. of experience working in international voice process.
- Good **MS Excel knowledge.**:

- **Immediate** joiners Preferred.

**JD**:

- Maintain accuracy of all data and verify the same for all customer services.
- Proven customer service/support experience.
- Strong phone contact handling skills and active listening.
- Familiar with CRM systems and practices.
- Excellent communication and presentation skills.

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Microsoft Excel: 2 years (required)
- International voice process: 1 year (required)

Work Location: In person