Chat Support Executive
3 days ago
**Job Title**: Customer Support Executive - Chat (CRE)
**Location**: Gurgaon
**Salary**: ₹18,000 - ₹20,000 per month
**Experience Required**: Minimum 6 months in chat-based customer support
**Job Summary**:
**Key Responsibilities**:
- Handle incoming customer queries via live chat with professionalism and accuracy
- Provide quick, clear, and effective responses to customers
- Resolve customer complaints, provide appropriate solutions and alternatives
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Keep records of customer interactions and update internal systems
- Coordinate with internal teams to ensure prompt resolution of issues
**Requirements**:
- Minimum 6 months of experience in chat support
- Strong written communication and typing skills
- Ability to multitask and manage time effectively
- Customer-centric attitude with problem-solving abilities
- Familiarity with CRM or chat software (preferred)
Pay: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
**Speak with the employer**
+91 9311841816
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