
Chat Support Executive
6 days ago
**Job Description: Chat Support Executive**
**Position: Chat Support Executive**
**Job Type: Full-Time (9 hours per day)**
**Work Days: 6 Days a Week (Rotational Week Off)**
**Shift: Rotational Shifts**
**Responsibilities**:
**Engage with customers over social media platforms to provide sales and operational support related to our products.**
**Respond to customer inquiries promptly and professionally, ensuring a high level of customer satisfaction.**
**Assist customers with product information, troubleshooting, and resolving any issues they may encounter.**
**Collaborate with internal teams to ensure accurate and timely resolution of customer concerns.**
**Maintain a thorough understanding of our products to provide accurate and helpful information to customers.**
**Requirements**:
**Strong communication skills, both written and verbal.**
**Ability to work in rotational shifts, including weekends and holidays as required.**
**Customer service experience is preferred but not mandatory.**
**Familiarity with social media platforms and online chat tools.**
**A positive attitude and willingness to learn.**
**Compensation: ₹12,000 - ₹18,000 per month**
Pay: From ₹10,000.00 per month
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Report job
Pay: From ₹15,000.00 per month
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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