Chat Support Executive

15 hours ago


Gurugram Haryana, India Uncle Delivery Express Full time

**Key Responsibilities**:

- Handling customer queries on Chat and Inbound calls
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Educate customers on services and processes
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team

**Qualifications**
- Minimum of 1 year of relevant experience as Customer care.
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken Kannada & Telugu
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends

**Salary**: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Experience**:

- Calling / Chat: 1 year (required)

**Language**:

- Hindi (required)
- English (preferred)


  • Chat Support Executive

    15 hours ago


    Gurugram, Haryana, India Genalpha Cosmetics Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...


  • Gurugram, Haryana, India Career Quest Full time

    **Job Title**: International Chat Support Executive - **Location**: Gurugram (Work From Office) - **Experience**: Minimum 6 months in Chat Support + Upselling - **Job Type**: Full-Time **Job Summary**: **Responsibilities**: - Provide **real-time chat support** to international customers. - Handle **customer inquiries, complaints, and troubleshooting**...


  • Gurugram, Haryana, India Project X Placements Full time

    ROLES AND RESPONSIBILITIES - Provide exceptional customer service through chat support for ADT customers. - Respond promptly and professionally to customer inquiries and issues. - Address customer concerns, troubleshoot problems, and provide appropriate solutions. - Ensure accurate and detailed documentation of customer interactions. - Collaborate with team...

  • Chat Support Executive

    15 hours ago


    Gurugram, Haryana, India Career Crox Full time

    Position: Chat Support Executive Location: Sector 18, Gurgaon **Salary**: ₹18,000 - ₹40,000 Experience: Fresher to 5 years Benefits: Two-way cab, meals Working Days: 5 days a week Key Responsibilities: - Respond to customer inquiries via chat in a professional manner - Provide accurate product and service information - Resolve customer issues promptly...


  • Gurugram, Haryana, India Career Crox Full time

    **Position: Zomato**Customer Support Executive - Blended Process **Salary: ₹30,000 In-hand | ₹34,000 CTC** **Experience Required: Minimum 6 Months in a Blended (Chat + Voice) Process** **Process Type: Blended - 70% Chat & 30% Calling** Location: Sector 18, Gurgaon Working Days: 6 Days Working Education: Undergraduate or...


  • Gurugram, Haryana, India 10xgrowthaccelerator Full time

    **Job description** Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required **Position: Customer Support Executive (Non-Voice...

  • Customer Support

    2 days ago


    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required Position: Customer Support Executive (Non-Voice Process) Location:...

  • Customer Support

    4 days ago


    Gurugram, Haryana, India 10x Growth Accelerator Full time

    **Job description** **Job description** Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required **Position: Customer Support...


  • Gurugram, Haryana, India AK HR SERVICES Full time

    Post - Customer care Executive. Process: - Non voice Chat process only Female can apply Good Communications Skills fluent in english Languages: Hindi, and English Immediate Joiner Qualification - 12 Pass Salary package: - 15000 to 20000 per month CTC Work From Office Office Timing: -9:30 AM to 6:30 PM Week Off: - Sunday Address - Sector 20,...


  • Gurugram, Haryana, India Hemocean outsourcing Full time

    chat process job involves providing customer support Customer Service Non-Voice Process For Ecommerce Timing Rotational Shift 6 Days working process Fresher can apply - Answering customer queries - Fixing customer problems - Upselling and cross-selling - Identifying and reporting common pain points - Co-browsing with web visitors - Providing meaningful...