Service Coordinator

4 days ago

Pune Maharashtra, India MOT marketing Technologies Full time

**Job Role - Service Coordinator**

**Roles & Responsibility**
- Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service
- Ensure timely and efficient delivery of services to customers
- Communicate with customers to schedule appointments and provide updates on service status
- Maintain accurate records of service requests, work orders, and customer interactions
- Collaborate with other departments to ensure smooth service delivery
- Identify opportunities for process improvement and implement changes as needed
- Maintain good relationships with service providers and clients to keep customer base
- Expand the list of resources and providers to assure there are no gaps in services

**Qualifications**
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask
- The ability to build relationships and coalitions within the community
- Excellent verbal and written communication skills
- Excellent critical thinking and problem-solving skills

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

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