Service Coordinator

8 hours ago

Mumbai Maharashtra, India World Traders Mfg.co Full time

The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem with our clients.
- Strong planning capabilities, organizational skills, leadership ability, and customer service skills.
- Effectively communicate in English and take a leadership role over the group for which they coordinate.
- Knowledge of import and export.
- Able to interpret internal and external business challenges with impact on the organization and recommends best practice solutions.
- Ability to analyse trends or deviations from standards and implement creative and unique cross-functional solutions.
- Able to effectively communicate complex information to both management and other employees, anticipating questions and focusing on key elements.
- Ability to implement and ensure compliance to company rules and business processes.
- Handles sensitive issues and exhibits exemplary customer service to internal and external customers.
- Ability to work in a team-oriented environment is critical & to give and receive constructive feedback and coaching, and respond appropriately.
- Calender management

**Roles and Responsibilities**:

- Plans, schedules, and tracks Service Technicians for day-to-day operations. Coordinates with Service Technicians for completing client visit.
- Serves as the initial point of contact for clients and forwards client problems to Service Technicians.
- Assists with logistics including travel for Service Technicians.
- Coordinates with Service Technicians for spare parts requirements of clients.
- Coordinate with client and manufacturers for spare parts and manage the entire process from enquiry of client to shipment and delivery to client.
- Maintain spare past inventory in house.
- Make and send service offers and PI for advance payment to clients.
- Coordinate with accounts department for payment follow ups as well as advance for Service Technicians for visits.
- Works under the Service Head to develop efficient office processes.
- Coordinates with Service Head for performance review of Service Technicians.
- Works under the Service Head to develop efficient office processes.
- Coordinate with Service Head for Service Technician performance review.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (preferred)

  • Service Coordinator

    7 hours ago

    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    We are seeking a motivated and detail-oriented Service Coordinator to support our environmental services team. The role involves coordinating day-to-day service activities, assisting with scheduling, maintaining documentation, and ensuring smooth communication between clients, field teams, and management.Key ResponsibilitiesAssist in planning, scheduling,...

  • Service Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Dixit Infotech Full time

    **About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

  • Service Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India ACCUREX BIOMEDICAL PRIVATE LIMITED Full time

    **Service Coordinator** **Job Location**:Mumbai - Mahim **Job Type**:Full Time **Qualification**:Bachelor's degree **Experience**:1 - 2 Years **Job Overview** We are actively looking for a dynamic Service Coordinator to join our team. The service coordinator should have good communication. **Key Responsibilities** - Experience in a similar role (service...

  • Service Coordinator

    3 days ago

    Mumbai, Maharashtra, India Dixit Infotech Services Pvt. Ltd Full time

    Required IT Service coordinator with 2 to 3 yrs exp - Degree with IT stream - Incident/service request knowledge. - Knowledge of ticketing tools - Strong mail communication - Coordination with branch engineers for call closures/activity - Knowledge of SLA/priority calls/VIP calls - Summit ticketing tool knowledge as additional advantage - Vendor...

  • Service Coordinator

    1 week ago

    Mumbai, Maharashtra, India Vasu Infosec Pvt Ltd Full time

    **Job Title**: Service Coordinator **Location**: Mumbai (Office-based) **Experience**: 2-3 Years in IBMS & Fire Fighting System Installation, Commissioning & Coordination **Industry**: Fire & Life Safety / IBMS / MEP / Security Systems **Job Summary** **Educational Qualification & Experience** - **Education**: Diploma in Electronics (BE/B.Tech preferred...

  • Service Coordinator

    1 week ago

    Navi Mumbai, Maharashtra, India Impact Solution Full time

    Currently we are hiring for Service Coordinator for Manufacturing at Navi Mumbai Service Coordinator Location: Navi Mumbai Joining: Immediate Experience: 2-3 years As the Service Coordinator, you will be an integral part of the Sales& Service team, supporting them in the execution of the overall service strategy. Your valuable support to our Service...

  • Service Coordinator

    2 days ago

    Navi Mumbai, Maharashtra, India Happiest Solutions Full time

    Experience 3-4 years Qualification High School Diploma or equivalent; Associate's or Bachelor's degree preferred Job Summary We're seeking a highly organized and customer-focused Service Coordinator to manage service requests, coordinate with technicians, and provide exceptional customer service. Key Responsibilities 1. Service Request Management:...

  • Service Coordinator

    8 hours ago

    Mumbai, Maharashtra, India MOTM Tech Full time

    Job Role - Service Co -Ordinator Roles & Responsibility - Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service - Ensure timely and efficient delivery of services to customers - Communicate with customers to schedule appointments and provide updates on service status - Maintain accurate records of...

  • Service Coordinator

    3 days ago

    Mumbai, Maharashtra, India AVS Industrial Solutions LLP Full time

    **Service Coordinator Profile JD** Assess the service needs of Customers and allocation of complaints towards service team. He has to handle the complete service backend operation PAN India. Create and maintain the TAT (Turnaround time) of service providers and resources. Daily follow up on pending complaints, fulfillment of service provider spares...

  • Service Coordinator

    2 days ago

    Mulund, Mumbai, Maharashtra, India Hemant Surgical Industries Ltd Full time

    Service Coordinators **plan and coordinate the delivery of an organisation's services**. They build and maintain relationships with customers, working to continuously improve the level of service by ensuring that customer requirements and organisational service targets are met. **Experience in Healthcare sector required.** **Job Types**: Full-time,...