Customer Service Executive

12 hours ago

PimpriChinchwad Maharashtra, India Asterzen Solutions Pvt. Ltd Full time

Answer questions: Respond to customer inquiries about products or services
Resolve issues: Help customers troubleshoot and resolve problems
Process payments and returns: Handle payments or returns for customers
Make recommendations: Suggest products or services to customers based on their needs
Meet deadlines: Resolve customer complaints quickly and effectively

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹26,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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