Customer Service Executive

Career Guide Finding a JobWhat Is A Customer Care Executive? (With Duties And Skills) What Is A Customer Care Executive? (With Duties And Skills) Written by Updated 5 June 2025 Video: India's Customer Service Execs Reveal Salary, Tips & More What do India's customer service experts and executives really do? Well, we REALLY wanted to know. Our Indeed host,...

Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give...

Customer Service Team Leader Duties and ResponsibilitiesDevelop and implement customer service policies and proceduresMonitor customer service representatives' performance and provide ongoing coaching and feedbackResolve customer complaints and inquiries in a timely and efficient mannerAnalyze customer service trends and recommend improvementsTrain and...

Handling customer inquiries: Responding to questions and providing information via phone, email, chat, or in-person interactions about the company's products and services. Resolving complaints: Addressing and resolving customer complaints and issues effectively and professionally, offering appropriate solutions or escalating issues when necessary. Processing...

Key ResponsibilitiesLead, motivate, and support a team of customer service representativesMonitor daily team performance and ensure service targets (KPIs/SLAs) are metHandle escalated or complex customer inquiries and complaintsCoach, train, and mentor team members to improve skills and confidenceConduct regular performance reviews and provide constructive...

Process: Outbound Voice Process Marathi /Hindi & Good English Communication. Providing service to the customers. Salary:- 14,000 To 16,000 + Incentives Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profileQualification: HSC And Above Job Location:- Viman Nagar, Pune To schedule your interview send your...

Handling Inquiries: Addressing customer questions, concerns, and complaints via phone, email, chat, or in-person. Problem Resolution: Troubleshooting issues, finding solutions, and ensuring customer satisfaction. Customer Communication: Providing clear and concise information, maintaining a professional demeanor, and building rapport with customers....

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.They also analyze the communication cycle between their staff and customers using client relationship management software.Job Types: Full-time, Permanent, FresherPay: ₹21, ₹43,900.00 per...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Sunad Garden is looking for a proactive and customer-focused Customer Support Executive who can handle customer queries, support the sales team, guide users through our platform, and ensure a smooth customer journey from inquiry to purchase.Key Responsibilities1. Customer Query HandlingResolve queries related to logins, payments, questionnaire filling,...